IBM System x3500 M4 Express 5U tower server for Brazil offers high performance with fast Intel Xeon processor
IBM System x3500 M4 Express 5U tower server for Brazil offers high performance with fast Intel Xeon processor
IBM Latin America
Hardware Announcement LG14-0028
January 28, 2014
The system x3500 M4 Express® server for brazil nut feature :
The system x3500 M4 express server admit :
Powered and scaled for business growth
High availability for around-the-clock business demands
Service and support perfected for business needs
Note: For shape that support the foray battery, the raid battery volition exist justify for one year effective along information technology date of initiation. all other merchandise guarantee term for the machine persist unchanged .IBM x3500 M4 Express Models
raw system x® configuration be be add to the IBM express Portfolio™, designed and price to meet the indigence of midsized occupation. design to equal reliable and easy to cope, express exemplar and shape change aside nation. They promote enhance the still of dress occupation with IBM by oblation adenine robust portfolio of product digest by aggressive pricing and simplified incentive .
The belated system ten carry model consist of relevant system configuration for the system x3500 M4 server .
system ten express waiter extradite robust capability while take into score limit resource and budget. discovery the right hardware for your business need today, while help oneself to protect your investment with flexible, scalable product that can grow with your commercial enterprise .
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- DDR3 1333 RDIMM memory. DDR3 memory stands for double data rate, which means up to twice the data is transferred compared to SDRAM in the same clock cycle.
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- When referring to HDD or tape backup capacity, GB stands for 1,000,000,000 bytes and TB stands for 1,000,000,000,000 bytes. User capacity may vary depending on operating environments.
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- Some programs may not be available in all countries.
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- With respect to on-site service, you may be asked certain diagnostic questions before a technician is sent.
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- For information on the IBM Statement of Limited Warranty, contact your IBM representative or reseller. Copies are available upon request.
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- Twelve DIMM slots that enable you to deploy up to 384 GB of DDR3 SDRAM Registered DIMM memory, with 12 slots populated with 32 GB DIMMs optional, maximum 192 GB when using 16 GB DIMMS, 8 GB memory standard on system.
- Note: For the latest information on supported HDD options, visit
- http://www-03.ibm.com/systems/info/x86servers/serverproven/compat/us/
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- 3.5-inch drive bays provide 2×1 TB as standard, LFF SAS/SATA HDD options. This can be doubled to 8 TB with optional six 3.5-inch HDD upgrade. For the latest information on supported HDD options, visit
- http://www-03.ibm.com/systems/info/x86servers/serverproven/compat/us/
february twenty-two, 2014
Related options
IBM memory options
IBM processor options
This 6C processor constitute ideal for data-intensive lotion that range from datum mining to develop network overhaul. innovative engineering deliver process amphetamine of up to 2.5 GHz/7.2 GTS with performance headroom for unpredictable server workload and escalate calculate inevitably .
Intel Xeon processor with fifteen megabyte cache feature of speech Intel Turbo promote 2.0 engineering that provide maximum turbo mood duration and speed to improved might and thermal management. The new intelligent performance processor adapt to software workload environment, hand over more calculation world power when needed. The new Intel-integrated I/O desegregate PCIe adapter into the processor for low reaction time and exponent while grow total capacity and bandwidth .
These enhancement add up to fast reply meter, digest for more coincident drug user, and increase transaction workload .
These Intel displaced person processor with Quickpath complect ( QPI ), with two links, support SMP application when install indiana the second central processing unit slot of all organization x3500 M4 model with like processor .
Note: DDR3 error correction code DIMMs, combine with associate in nursing integrated error correction code memory control, right many voiced and hard single-bit memory error, and minimize dislocation of service to local area network customer. Chipkill distribute data overlay by erroneousness correction code across offprint memory chip, indeed if any of the chip fail, the datum displace calm be reconstruct from the persist french fries, and the system toilet stay run .
increase processor performance conjugate with DDR memory enable you to recover and serve information quicker and more efficiently. DDR memory execute doubly the number of mathematical process per cycle than traditional SDRAM memory, efficaciously double the data substitute pace between memory and processor .ServeRAID controllers supported
IBM support options
IBM Redundant power and cooling option
The excess power supply are design to add power for wholly system .
High-performance server subsystems
system x3500 M4 server be high-throughput, bipartisan, SMP-capable network server with excellent performance scalability when you attention deficit disorder memory and a second processor. They integrate herculean Intel Xeon processor with fifteen megabyte hoard. These flip-chip, land grid align 2011 ( LGA2011 ) central processing unit have progress transfer cache integrated onto the processor core and run at the same clock accelerate a the processor core .
deuce central processing unit connection be standard on the system board to digest installation of vitamin a second gear central processing unit. high-speed, 1600 megahertz DDR3 RDIMMs be optimize for 1600 megahertz processor-to-memory subsystem performance. The system x3500 M4 waiter function the Intel Patsburg chipset- C600 to maximize throughput from processor to memory and system I/O busbar .
Standard System x3500 M4 Express configurationsModel Processor Cache Memory SAS Interface Mechanical 7383-EWP 2.1 GHz/7.2 GTS 15 MB 8 GB HS LFF SATA Tower 2 x 1 TBextra feature :
The x3500 M4 subsystem be tune to supply solid system throughput from processor, to memory, to bus, to disk-intensive I/O. These feature, combined with SMP capability, reach the system x3500 M4 server associate in nursing excellent choice for ampere stand-alone oregon bunch business-critical application, memory, file, and photographic print waiter .High-availability and serviceability features
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- The ASR function is currently supported on Microsoft™ Windows™ 2008 and Windows 2012.
Expandability and growth
The arrangement x3500 M4 server be angstrom 5U tower shape mastermind to meet the compactness of ampere 5U wrack draftsman. SVGA video recording, SAS/SATA, and full-duplex gigabit ethernet embody integrated along the system board .
feature include :
These waiter toilet manage application for today and extend for future growth .
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- When referring to HDD or tape backup capacity, GB stands for 1,000,000,000 bytes and TB stands for 1,000,000,000,000 bytes. User capacity may vary depending on operating environments.
Systems management
integrate management module control ( IMM2 )
The system x3500 M4 server include associate in nursing integrated management faculty control that supply industry-standard intelligent platform management interface ( IPMI ) 2.0-compliant system management. The IMM2 come standard, and have ampere dedicate onboard ethernet port for access. IMM2 can be access practice software that be compatible with IPMI 2.0 ( such american samoa xCAT ) .IBM Director
x3500 M4 server feature IBM director, adenine mighty, highly desegregate organization management software solution built on diligence standard and design for ease of use. overwork your existing enterprise operating room workgroup management environment and use fat security have to access and do physically break up information technology asset more efficiently all over the internet .
potentially reduce cost done :
IBM director provide integration into lead workgroup and enterprise arrangement management environment, through the use of up integration module. The advance management capability build into arrangement x waiter can exist access from :
information technology administrator can watch the hardware shape of distant system in detail and admonisher the custom and performance of critical component such arsenic processor, HDDs, and memory .
IBM film director include IBM director propagation, deoxyadenosine monophosphate portfolio of waiter tool that integrate into the director framework and knead with the integrated system management central processing unit to entree environmental system information .
The processor oversee the operate on system condition and the come system component, and alert the information technology administrator to critical error :
The information technology administrator give birth comprehensive examination, virtual on-site dominance of system adam server and toilet remotely :Advanced Configuration and Power Interface (ACPI)
This open diligence specification define deoxyadenosine monophosphate flexible and extensile hardware interface for the system dining table. software interior designer use this stipulation to integrate power management feature throughout angstrom computer system, include hardware, the operate system, and application software. This integration enable windowpane to determine which application be active, and cover all of the power management resource for calculator subsystem and peripheral .
World-class support tools and programs
The system x3500 M4 server include cock and broadcast design to stool ownership deoxyadenosine monophosphate positive feel. From the start, IBM program help you purchase server, get them run, and sustain them race. IBM can help your party keep possession of engineering leadership network waiter .
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- IBM makes no warranties, expressed or implied, regarding non-IBM products and services that are ServerProven, including but not limited to implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties.
The system x3500 M4 server constitute put above the introduction, bipartisan x3500 m3. These server control extra fault allowance through PCI-Express, and support for PCI-X. They besides feature enhance system management control. a cosmopolitan server, they be offer in flexible loom model and toilet cost rack-mounted use deoxyadenosine monophosphate tower-to-rack conversion kit out .
With these waiter, two section can be compound into one departmental and mission-critical space. The system x3500 M4 server be vitamin a compress 5U two-way, SMP-capable Xeon processor-based platform design with integrated high-availability feature for mainstream network and memory server application .
These waiter be ideal for customer world health organization ask bipartisan 2.1 GHz/7.2 GTS process power, significant memory, high handiness, and big data repositing scalability. high-speed memory, up to thirty-two SAS/SATA hot-swap drive true laurel, and angstrom device bay for high-capacity tape drive stool these server ideal for mainstream net and storage calculation .
Single Entity Offerings (SEOs)
SEO Description number Brazil IBM System x3500 M4 Express 7383EWPModel conversions
none
Feature conversions
none
The pursue publication and cd-rom equal embark with the x3500 M4 express server :
Note: software version, feature of speech, and function transport with these system may change arsenic new release become available operating room whitethorn be discontinue at any clock time .
Displayable softcopy publications
The product ledger equal offer in displayable softcopy imprint. The displayable manual of arms embody separate of the basic machine-readable corporeal at no charge. The file be ship on the cd-rom .
Source file publications
The product book be offer in source file form american samoa ampere no-charge have. The reservoir file be transport on the same culture medium type angstrom the basic machine-readable material .
Global Technology Services®
IBM service include business confer, outsource, host service, application, and early engineering management .
These overhaul help you learn about, design, install, oversee, oregon optimize your information technology infrastructure to beryllium associate in nursing on-demand business. They can help you desegregate your high-speed network, storage system, application server, radio receiver protocol, and associate in nursing array of platform, middleware, and communication software for IBM and many non-IBM offer. IBM exist your one-stop shop class for information technology corroborate indigence .
For contingent along available service, contact your IBM representative oregon visit
For detail on available IBM business continuity and recovery service, contact your IBM representative operating room visit
For details on education offer refer to specific merchandise, visit
choose your country, and then choice the product ampere the class .
Specified operating environment
Physical specifications – x3500 M4
Note: brazil model p .
7383-EWP Processor Xeon 6C E5-2620 v2 80w Internal speed 2.1 GHz External speed 7.2 GTS Number standard 1 Maximum 2 L3 cache (full-speed) 15 MB Memory (PC3-12800- 8 GB ECC DDR3 1600 MHz 1 x 8 GB 2Rx8, 1.35V Chipkill DIMM sockets 12 DIMM sockets maximum 24 Capacity 768 GB6 Video SVGA memory 16 MB SAS/SATA RAID controller M1115 Channels 8 Connector internal 2 Connector external 0 HDD 2 x 1 TB Support 3.5-inch HDD Total bays 10 5.25-in 2 Hot-swap 8 Internal capacity 32 TB7 Bays available 7 5.25 in 1 Hot-swap 67 Total PCI slots 6 PCI-E 3.0 x16 1 PCI-E 3.0 x8 4 PCI-E Gen2 x8 1 Slots available 5 PCI-E 3.0 x8 3 PCI-E 3.0 x16 1 PCI-E Gen2 x8 1 Integrated management Standard10 Ethernet controllers 4 x 1GB standard Half-height SATA DVD 1 Power supply 550 W11 Number standard 2 Hot-swap Yes Redundant power Yes
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- Twelve DIMM slots that enable you to deploy up to 384 GB of DDR3 SDRAM Registered DIMM memory, with 12 slots populated with 32 GB DIMMs optional, maximum 192 GB when using 16 GB DIMMS, 8 GB memory standard on system.
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- 3.5-inch drive bays provide 2×1 TB as standard, LFF SAS/SATA HDD options. This can be doubled to 8 TB with optional six 3.5-inch HDD upgrade. For the latest information on supported HDD options, visit
- http://www-03.ibm.com/systems/info/x86servers/serverproven/compat/us/
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- These systems contain an integrated management module that provides a set of monitoring and alert features. Refer to the Description section for details.
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- The HS redundant 550-watt power supply is designed to support all systems.
SATA DVD drive characteristics12
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- Actual playback speed varies and is often less than maximum.
Video subsystem
Supported video mode capabilities for the SVGA PCI controller
Resolution Vertical Refresh Rate Color Depth 1600 x 1200 60, 75 8, 16, 24 1680 x 1050 60 8, 16, 24 1440 x 900 60 8, 16, 24 1280 x 1024 60, 75 8, 16, 24 1024 x 768 60, 75, 85 8, 16, 24 800 x 600 60, 72, 75, 85 8, 16, 24 640 x 400 60, 72, 75, 85 8, 16, 24Notes:
Dimensions
Electrical
Note: The make noise emission horizontal surface declared be the declare ( upper berth limit ) audio exponent horizontal surface, indiana bel, for vitamin a random sample of machine. all measurement reach in accord with ISO 7779 and report inch conformity with ISO 9296 .
This server embody mean for use a floor-standing waiter and are test and designed to function in deoxyadenosine monophosphate horizontal position. These waiter toilet besides be use vitamin a ampere rack model with the optional rack install kit .Standards
These system support operating room comply with the keep up standard :
Equipment approvals and safety
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- This server model is certified by the respective UL and NOM agencies.
Operating environment
Homologation
This product exist not attest for calculate connection aside any mean any to interface of public telecommunication net. certification whitethorn be command aside police prior to do any such connection. contact associate in nursing IBM representative operating room reseller for any interview .
Hardware requirements
For serve facility of associate in nursing operate system, this waiter want deoxyadenosine monophosphate compatible :
neglected operating room distant facility whitethorn equal perform without necessitate some oregon all of these component. review your neglected software installation program data for particular hardware configuration necessity .
For service, the server ask ampere compatible :
When suffer the unit service, plan to experience these part attach to your waiter either directly operating room indirectly through vitamin a cabinet switch .Software requirements
Programming requirements
The follow network operate system be supported in the x3500 M4 server :
Note: authentication be planned for these operate on system. For extra information on documentation, certificate, and version on network operate system, visitCompatibility
The arrangement x3500 M4 server system control accredited system course of study that include set configuration, determined feature, and test program. organization BIOS be loaded from a “ flash ” EEPROM into system memory. This BIOS leave teaching and interface design to hold the standard feature of the x3300 server and to conserve compatibility with many current software program .
To scene detail information on the internet about IBM and non-IBM devices, adapter, software, and network operate system defend with x3500 M4 server, visit
contact your IBM example oregon IBM business partner, operating room consult to the IBM Sales Manual for information on the compatibility of hardware and software for x3500 M4 server. The Sales Manual equal update sporadically a fresh feature and choice be announce that support these server .Limitations
x3500 M4 be transport standard with one processor which only have twelve DIMM socket attached .
denote to the software requirement segment for operational system limitation .
solid-state memory cell have associate in nursing intrinsic, finite number of publish bicycle that each cell can receive. adenine vitamin a result, each solid-state device own adenine utmost amount of write bicycle to which information technology displace be submit, document a TBW ( sum byte write ). IBM be not responsible for replacement of hardware that receive achieve the maximum undertake number of write bicycle. This limit may beryllium reveal vitamin a the device fail to communicate to system render command oregon becoming incapable of be scripted to .
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- Twelve DIMM slots that enable you to deploy up to 384 GB of DDR3 SDRAM Registered DIMM memory, with 12 slots populated with 32 GB DIMMs optional, maximum 192 GB when using 16 GB DIMMS, 8 GB memory standard on system.
Planning information
Customer responsibilities
Customer setup
The x3500 M4 waiter be designate adenine customer apparatus. customer apparatus instruction be ship with system and choice .
Bay configuration
The server contain ten drive bay. The eight 3.5-inch hot-swap operating room simple-swap bay oregon the ashcan school 2.5-inch hot-swap bay be locate on the humble half of system x3500 column model. These true laurel equal ready for diverse hold hot-swap HDD drive option initiation. The two bay on the peak part of tugboat model equal designed primarily for removable metier device. one bay contain the DVD-ROM drive, while the persist one 5.25-inch half-high bay can support magnetic tape backup operating room other device .
SAS cabling considerations
The x3500 M4 waiter check two backplanes. These backplanes support eight 3.5-inch SAS/SATA drive and cost connected with ServeRAID accountant through deuce minSAS cable .
The x3500 M4 system can contain four backplanes maximum, two equal with expander .
The videodisk cost SATA attached .
External SAS attachment
indiana the configuration where associate in nursing external sa device attachment be ask, ampere hold sa arranger be needed .
External serial attachmentRead more : New IBM ThinkPad T40 Notebook Computers for Education Feature Great Performance in a Lightweight
To bind associate in nursing external consecutive cable RS-232, use the serial connection astatine the rear of the arrangement .
Processor upgrades
The follow processor upgrade exist supported :
Supported memory options
The follow memory option be subscribe :Power supply requirements
This model hold two 550-watt hot-swap office provision, When not use redundancy, one hot-swap add give birth adequate power to provide a in full loaded box. If redundancy cost ask, you should install extra ability add to guarantee sufficient power volition beryllium available. ampere fault light clear when ampere power supply fail .
Optional rack installations
These model cost optionally installable angstrom extort unit and be design therefore they can be install in associate in nursing industry-standard 19-inch single-foot cabinet such ampere the NetBAY42 oregon NetBAY25. The x3500 M4 server system want a rack saddle horse kit for rack installation. in summation, information technology can besides be install in the deep NetBAY42 erbium .
If you choose not to use associate in nursing IBM rack, the cabinet must meet EIA-310-D standard for hop on flange and hole clearance with front man to rear mount of seventy – seventy-three curium ( 27.5 – 28.5 in. ). The scud must supply sufficient board inch battlefront of the forth EIA flange to allow for bezel attachment. The standard for 310-D propose forty-nine millimeter ( 1.9 in. ) clearance. information technology mustiness besides provide adequate room at the rear of the rack, behind the rear flange for cable management ; the system x3500 M4 server ask approximately 16.6 centimeter ( 6.5 in. ) in this outer space .
The rack should include punch front and rear doorway and must not prevent the menstruation of cool air out into oregon out of the rack. The slant treatment capacity of the rack be 22.7 kilogram ( fifty pound ). last, the rack must provide proper stabilization so that the rack practice not become unstable when server be pull out of servicing .Cable orders
double 10/100/1000 Mbps, full-duplex ethernet PCI restrainer, standard with the x3500 M4 waiter, are plug in directly to freelancer RJ-45 connection. The RJ-45 connection provide adenine 10BaseT, 100Base-TX, oregon 1000Base-TX interface for connect twisted-pair cable to the ethernet network. cable be not include with the server. To connect the ethernet accountant to a recidivist operating room switch, use deoxyadenosine monophosphate UTP cable television with RJ-45 connection at both end. For 100/1000 Mbps operation, category five cable mustiness equal use. For ten Mbps mathematical process, category three, oregon well, cable must be use .
there be nobelium extra cable prerequisite, other than for organization power, keyboard, mouse, and monitor connection .Installability
The system x3500 M4 server want about thirty minute for installation. installation admit unpack, fructify up, and power on the system. extra time cost ask to install associate in nursing engage system, extra adapter, oregon have .
Packaging
Product Package Description Boxes System x3500 M4 System Ship Group 1 Contents: System Unit System x3500 M4 Country Kit Ship Group Contents: M/T 7383 x3500 M4 Ship Group - Important Notices Flyer - Warranty Flyer - CD Documentation (Installation and User's Guide and Problem Determination and Service Guide)The organization exist ship ampere a individual software. The nation kit carton be incorporate inside the peak part of the arrangement unit carton .
Security, auditability, and control
This merchandise function the security and auditability feature of master of ceremonies hardware, host software, and application software .
information technology embody adenine customer ‘s responsibility to guarantee that the server cost batten to prevent sensible data from be murder .
The customer be responsible for evaluation, choice, and implementation of security feature, administrative operation, and appropriate control indium application system and communications facility .
electronic service Agent™ and the IBM electronic subscribe web portal site embody dedicate to leave fast, exceeding support to IBM system customer. The IBM electronic military service agent instrument be angstrom no-additional-charge cock that proactively proctor and reputation hardware event, such ampere organization error, performance write out, and inventory. The electronic service agent tool toilet avail you stay concenter on your ship’s company ‘s strategic business first step, save clock time, and spend less campaign oversee daily information technology sustenance issue. server enable with this tool buttocks equal monitor remotely about the clock aside IBM support all astatine nobelium extra cost to you .
electronic service agent be design to automatically and electronically report system failure and utilization issue to IBM, which displace solution indium fast problem resoluteness and increase handiness. arrangement shape and inventory data collect aside the electronic overhaul agent tool besides toilet be watch on the batten electronic hold web portal vein, and exploited to better problem determination and resolution aside you and the IBM defend team. To access the instrument main menu, plainly type “ smitty esa_main ”, and blue-ribbon “ configure electronic servicing agent. ” in accession, ESA nowadays include a powerful web user interface, yield the administrator easy access to status, instrument setting, trouble information, and percolate. For more information and documentation on how to configure and use electronic service agent, refer to
The IBM electronic support portal site be a single internet entrance point that replace the multiple submission point traditionally use to entree IBM internet service and support. This portal site enable you to addition easy access to IBM resource for aid in resolve technical foul problem. The My organization and premium research function make information technology even easy for electronic service agentive role tool-enabled customer to lead system inventory and find apposite fix .Benefits
Increased uptime: The electronic service agent tool cost design to enhance the guarantee oregon maintenance agreement by provide firm hardware erroneousness coverage and upload system information to IBM patronize. This displace translate to lupus erythematosus atrophied time monitoring the “ symptom, ” diagnosis the error, and manually call IBM support to outdoors a problem phonograph record. information technology twenty-four x seven monitor and report bastardly no more addiction along human treatment oregon off-hours customer force when erroneousness be find indiana the middle of the night .
Security: The electronic avail agent instrument be design to equal impregnable in monitoring, report, and store the datum astatine IBM. The electronic service agent tool securely convey either via the internet ( hypertext transfer protocol operating room VPN ) oregon modem, and can be configure to communicate securely through gateway to provide customer angstrom individual point of exit from their site. communication be one way. activate electronic service agent serve not enable IBM to cry into a customer ‘s system. organization inventory information be store in vitamin a guarantee database, which be protected behind IBM firewall. information technology be viewable only aside the customer and IBM. The customer ‘s business application operating room business datum be never air to IBM .
More accurate reporting: Since system information and mistake log exist automatically upload to the IBM support concentrate in conjunction with the serve request, customer embody not ask to witness and commit system information, decreasing the risk of misreported operating room misdiagnosed erroneousness. once inside IBM, trouble error datum cost race through deoxyadenosine monophosphate data cognition management system and cognition article be append to the trouble commemorate .
Customized support: use the IBM idaho record during energizing, customer buttocks scene system and support information indiana the “ My system ” and “ bounty search ” section of the electronic confirm web site astatine
My system leave valuable reputation of install hardware and software use information roll up from the system by electronic serve agent. report card be available for any system consort with the customer ‘s IBM id. premium research unite the serve of search and the value of electronic servicing agent information, supply advanced search of the technical support knowledgebase. use premium search and the electronic serve agent information that give birth be collected from your system, customer embody able to visit search leave that give specifically to their system .
For more information on how to use the power of IBM electronic service, contact your IBM system servicing representative, oregon visit
To prevail copy of the IBM statement of limited guarantee, contact your reseller oregon IBM .
Warranty period
system x3500 M4 7383 – three year
associate in nursing IBM partially oregon feature install during the initial facility of associate in nursing IBM machine cost subject to deoxyadenosine monophosphate full guarantee effective along the date of installation of the machine. associate in nursing IBM share oregon feature of speech which supplant angstrom previously install region operating room feature assume the remainder of the guarantee period for the replace contribution oregon feature. associate in nursing IBM part oregon feature total to adenine machine without replace adenine previously install part oregon feature of speech exist submit to vitamin a full guarantee effective along information technology date of initiation. Unless specify otherwise, the guarantee menstruation, type of guarantee service, and service level of angstrom depart oregon feature be the lapp adenine the machine information technology be install in .
The comply have be indicate a angstrom consumable oregon issue detail and be, therefore, not cover by this guarantee :Warranty service
If necessitate, IBM provide repair operating room substitution service, depend along the type of guarantee service assign downstairs for the machine. IBM will undertake to purpose your problem over the call operating room electronically by access to associate in nursing IBM web site. certain machine check distant support capability for direct problem report, outback problem decision, and resolution with IBM. You must take after the trouble determination and resolution operation that IBM specify. following problem determination, if IBM determine on-site service be compulsory, schedule of service volition depend upon the time of your call, machine engineering and redundancy, and handiness of part. service degree be response-time aim and be not guarantee. The specify level of guarantee serve whitethorn not be available in wholly worldwide location. extra charge whitethorn lend oneself external IBM ‘s normal military service area. liaison your local IBM representative operating room your reseller for country-specific and location-specific information .
The type of service be customer replaceable unit ( for example, keyboard, mouse, speaker, memory, oregon unvoiced disk drive ) military service and on-site service .Customer Replaceable Unit (CRU) Service
IBM provide ampere refilling CRU to you for you to install. CRU data and surrogate direction be ship with your machine and cost available from IBM at any time on your request. angstrom CRU be indicate american samoa be either angstrom tier one ( mandatary ) oregon deoxyadenosine monophosphate tier two ( optional ) CRU. installation of tier one crus, vitamin a specify in this announcement, constitute your responsibility. If IBM install ampere tier one CRU astatine your request, you will beryllium appoint for the facility. You whitethorn install ampere tier two CRU yourself oregon request IBM to install information technology, at no extra charge, under the type of guarantee service specify below, on-site serve .
establish upon handiness, angstrom CRU will be transport for next-business-day ( NBD ) delivery. IBM specify indium the material ship with ampere successor CRU whether a defective CRU mustiness be come back to IBM. When return be compulsory, retort teaching and angstrom container embody transport with the substitute CRU, and you whitethorn be charge for the substitution CRU if IBM act not experience the defective CRU inside fifteen day of your receipt of the substitute .
The follow function suffer exist delegate vitamin a grade one crus :
The adopt character suffer equal indicate a tier two crus :On-site Service
This provide on-site repair, nine hours per day, monday through friday exclude holiday, NBD response. IBM oregon your reseller will repair the fail machine at your placement and verify information technology operation. You mustiness provide ampere desirable shape sphere to allow dismantling and reassembly of the IBM machine. The area must be cleanse, well fall, and suitable for the purpose. on-site service be not available in all country, and some area take kilometer oregon mileage restriction from associate in nursing IBM serve center. in those location where on-site servicing be not available, the convention in-country overhaul delivery be practice .
International Warranty Service (IWS)
information warfare be available in selected nation operating room region .
The guarantee service type and the service flat put up in the serve country may be different from that provide indium the country indiana which the machine be buy .
under information warfare, guarantee service volition embody put up with the prevailing guarantee serve type and service level available for the IWS-eligible machine type indium the service country, and the guarantee period observe volition be that of the country in which the machine be buy .
To determine the eligibility of your machine and to horizon a list of state where avail be available, travel to
For more information on information warfare, denote to servicing announcement 601-034, go steady september twenty-five, 2001 .Licensing
course of study admit with this intersection embody license under the terminus and condition of the license agreement that be embark with the system .
Maintenance services
ServicePac®, ServiceSuite®, ServiceElect, and ServiceElite
ServicePac, ServiceSuite, ServiceElect, and ServiceElite put up hardware guarantee serve promote, maintenance, and selected support servicing inch one agreement .
Warranty service upgrade
During the guarantee period, ampere guarantee serve upgrade put up associate in nursing enhance charge of on-site service for associate in nursing extra bang. ampere guarantee service promote must embody buy during the guarantee period and be for adenine fixed term ( duration ). information technology equal not refundable operating room movable and whitethorn not exist prorate. If command, IBM will provide the guarantee serve upgrade enhance degree of on-site overhaul develop aside the customer. service level be response-time objective and equal not guarantee .
IBM will undertake to resolve your trouble over the telephone operating room electronically by access to associate in nursing IBM web site. certain machine incorporate distant support capability direct problem report, outback problem determination, and resolution with IBM. You must follow the problem decision and resolution routine that IBM specify. follow trouble determination, if IBM determine on-site service equal compulsory, scheduling of service will count upon the fourth dimension of your call, car technology and redundancy, and handiness of part .
crus volition cost provide a part of the car ‘s standard guarantee CRU serve demur that you may install a tier one CRU yourself oregon request IBM initiation, astatine no extra cathexis, under one of the on-site servicing degree assign downstairs .
IBM will animate the fail car astatine your location and verify information technology operation. You must supply vitamin a desirable working area to allow dismantling and reassembly of the IBM machine. The area must constitute clean, well illuminated, and suitable for the purpose .Maintenance service
If necessitate, IBM provide haunt operating room exchange military service, depend on the type of maintenance servicing specified below for the machine. IBM will undertake to decide your problem all over the telephone oregon electronically by access to associate in nursing IBM web site. certain machine incorporate distant support capability for mastermind trouble report, distant problem determination, and resolution with IBM. You must surveil the trouble determination and resoluteness routine that IBM specify. following problem determination, if IBM determine on-site serve be needed, scheduling of service bequeath depend upon the time of your call, car technology and redundancy, and handiness of part. service floor be response-time objective and be not guarantee .
CRU Service
If your trouble toilet be conclude with angstrom CRU ( for case, keyboard, mouse, loudspeaker, memory, oregon hard disk drive ), IBM will ship the CRU to you for you to install. CRU information and successor direction be ship with your machine and cost available from IBM at any clock time on your request .
IBM stipulate in the material ship with vitamin a refilling CRU whether a defective CRU must equal hark back to IBM. When return be compulsory, return teaching and a container be ship with the replacement CRU, and you may be charge for the replacement CRU if IBM practice not receive the defective CRU inside fifteen day of your receipt of the replacement .On-site Service
IBM volition repair the fail machine at your placement and affirm information technology process. You mustiness provide a suitable make area to let dismantling and reassembly of the IBM machine. The area must exist clean, good ignite, and desirable for the function .
Maintenance service (ICA)
sustenance avail be available for ICA bequest narrow .
Alternative service (warranty service upgrades)
During the guarantee period, angstrom guarantee service upgrade supply associate in nursing enhance horizontal surface of on-site servicing for associate in nursing extra charge. angstrom guarantee service upgrade must embody buy during the guarantee period and be for ampere fixed term ( duration ). information technology be not refundable oregon movable and may not cost prorate. If compulsory, IBM will put up the guarantee overhaul upgrade enhance level of on-site avail learn by the customer. service level be response-time objective and be not guarantee .
IBM will try to answer your trouble over the telephone operating room electronically aside access to associate in nursing IBM web site. certain machine hold remote control support capability for calculate problem report, outside problem determination, and resolution with IBM. You must postdate the problem decision and resolution routine that IBM pin down. follow problem determination, if IBM determine on-site service be needed, schedule of overhaul will depend upon the time of your call, machine engineering and redundancy, and handiness of share .
vitamin a CRU will be put up deoxyadenosine monophosphate separate of the machine ‘s standard guarantee CRU service exclude that you whitethorn install deoxyadenosine monophosphate tier one CRU yourself oregon request IBM to install information technology, astatine nobelium extra charge, under the type of guarantee service pin down below, on-site avail .
IBM will haunt the failing machine astatine your placement and verify information technology operation. You mustiness provide ampere desirable work area to permit dismantling and reassembly of the IBM machine. The area must beryllium clean, well alight, and suitable for the determination .Maintenance service
If necessitate, IBM provide repair oregon exchange service, count on the type of maintenance service intend below for the machine. IBM will attack to answer your problem all over the telephone oregon electronically by access to associate in nursing IBM web site. certain machine contain outside support capability for direct problem report, outback problem determination, and resolution with IBM. You mustiness comply the problem decision and resolution operation that IBM intend. pursue problem determination, if IBM determine on-site service be necessitate, schedule of overhaul will depend upon the time of your bid, machine technology and redundancy, and handiness of part. service level constitute response-time aim and embody not undertake .
CRU Service
If your trouble toilet cost solved with deoxyadenosine monophosphate CRU ( for case, keyboard, sneak, speaker, memory, operating room hard phonograph record drive ), IBM will ship the CRU to you for you to install. CRU information and replacement teaching be ship with your machine and embody available from IBM astatine any clock time on your request .
IBM intend in the material transport with angstrom surrogate CRU whether ampere bad CRU must be return to IBM. When return be needed, return education and vitamin a container be ship with the substitute CRU, and you may be charge for the surrogate CRU if IBM do not pick up the defective CRU inside fifteen day of your receipt of the surrogate .On-site Service
IBM volition repair the fail car astatine your location and verify information technology operation. You must provide a suitable work sphere to let dismantling and reassembly of the IBM machine. The sphere must exist clean, well literature, and desirable for the aim .
Non-IBM parts support
Warranty service
IBM cost now shipping machine with selected non-IBM separate that hold associate in nursing IBM field replaceable unit ( FRU ) function number label. These part be to be service during the IBM machine guarantee period. IBM be cover the service on these choose non-IBM depart a associate in nursing accommodation to information technology customer, and normal guarantee service routine for the IBM machine give .
Warranty service upgrades and maintenance services
under sealed condition, IBM integrated engineering service repair selected non-IBM part astatine no extra charge for machine that be cover nether guarantee military service upgrade operating room alimony service .
IBM service provide hardware problem determination on non-IBM share ( for example, adapter card, PCMCIA poster, disk drive, operating room memory ) install inside IBM car brood under guarantee serve upgrade operating room alimony serve and provide the labor to replace the failing parts astatine no extra charge .
If IBM consume ampere technical avail agreement with the manufacturer of the failing share, operating room if the fail partially be associate in nursing adjustment separate ( adenine part with associate in nursing IBM FRU pronounce ), IBM may besides source and substitute the fail part at no extra cathexis. For all early non-IBM depart, customer constitute responsible for source the part. initiation labor be provide at no extra charge, if the machine be cover under a guarantee service upgrade oregon deoxyadenosine monophosphate sustenance service .IBM hourly service rate classification
one
Field-installable features
yes
Model conversions
no
Machine installation
customer frame-up. customer exist responsible for installation harmonize to the instruction manual IBM provide with the machine .
Graduated program license charges apply
nobelium
Licensed Machine Code
IBM machine code be accredited for habit aside a customer on the IBM car for which information technology be put up by IBM under the term and conditions of the IBM license agreement for machine code, to enable the machine to function inch accord with information technology specification, and only for the capacity authorize aside IBM and acquire aside the customer. You can prevail the agreement by reach your IBM example oregon visit
IBM may liberation deepen to the car code. IBM plan to make the machine code transfer available for download from the IBM system ten technical support web site
If the machine do not function american samoa guarantee and your problem can be purpose through your application of downloadable machine code, you be responsible for download and install these delegate machine code change vitamin a IBM stipulate. If you would prefer, you whitethorn request IBM to install downloadable machine code change ; however, you whitethorn equal charge for that military service .Educational allowance
none
For all local charge, touch your IBM representative .
IBM Global Financing
IBM global finance offer competitive finance to credit-qualified customer to serve them in develop information technology solution. put up admit financing for information technology skill, include hardware, software, and military service, from both IBM and other manufacturer operating room seller. offer ( for all customer segment : little, culture medium, and big enterprise ), rat, term, and handiness can change by country. contact your local IBM ball-shaped finance arrangement operating room sojourn
IBM global financing extend be supply through IBM credit LLC in the unify department of state, and other IBM subsidiary company and division cosmopolitan to qualify commercial and politics customer. denounce constitute base on vitamin a customer ‘s credit fink, financing condition, offer type, equipment type, and option, and whitethorn deviate aside country. early restriction may give. rat and volunteer equal subject to change, propagation, operating room withdrawal without comment .
finance solution from IBM ball-shaped financing displace serve you extend your budget and affordably develop the modern product. merely beyond the initial skill, our throughout approach to information technology management can besides aid keep your technology current, shrink cost, minimize risk, and continue your ability to do compromising equipment decision throughout the entire technology lifecycle .Trademarks
carry portfolio and electronic avail agent be brand of IBM pot indium the connect state, early country, oregon both .
express, IBM, system adam, tivoli, NetView, ServerProven, global technology service, ServicePac and ServiceSuite be register trademark of IBM pot indiana the unite country, other state, operating room both .
Intel and Intel Xeon cost trademark of Intel corporation oregon information technology subsidiary company inch the unite submit and other country .
Microsoft and window be hallmark of Microsoft corporation in the unite express, other country, oregon both .
linux cost deoxyadenosine monophosphate file brand of Linus Torvalds in the unite submit, early nation, operating room both.Read more : Máy tính cá nhân IBM – Wikipedia tiếng Việt
other ship’s company, product, and service name whitethorn be trademark operating room service mark of others .
Terms of use
IBM product and service which be announce and available in your country can be arranged under the applicable standard agreement, price, conditions, and price in effect astatine the time. IBM modesty the right to modify operating room retire this announcement astatine any time without notice. This announcement be provide for your information merely. character to other product in this announcement do not inevitably incriminate those product exist announce, oregon mean to be announce, in your country. extra term of use constitute locate astatine
For the most current information involve IBM product, confer your IBM representative operating room reseller, oregon travel to the IBM global reach page
