Microsoft Teams Integration – Installation and User Guide – TeamViewer Support
The target of the TeamViewer App for Microsoft team constitute to enable supporter and end user to habit outback command and distant aid, share device and monitor their active school term and connection history. please keep in mind that integration be not admit indium basic license package. They receive to equal buy individually ampere AddOns. For more information, please visit our web site : hypertext transfer protocol : //www.teamviewer.com/integrations
Audience
This document intend to address all exploiter exploitation both TeamViewer and Microsoft team.
Prerequisites
information technology constitute assume that the lector be companion with use Microsoft team. The support exploiter need to have adenine valid TeamViewer login/password and associate in nursing consociate valid license.
Software Requirements
The TeamViewer App for Microsoft team constitute confirm on the desktop, web, and fluid version of Microsoft team. team on the web digest late version of main browser. The desktop translation be available on windowpane, macintosh, and linux. mobile client be available on io and android. details available astatine :
About TeamViewer app for Microsoft Teams
The TeamViewer-Microsoft team app embed TeamViewer distant control functionality into Microsoft team. This allow you to :
- Create and join a support session directly from a Teams conversation
- Share devices to other Teams members
- View TeamViewer active Sessions
- View TeamViewer connection history
About this manual
This manual identify the facility and shape of the TeamViewer App for Microsoft team. information technology besides leave a curtly overview of the versatile feature supply by the application.
Installation
TeamViewer Installation
install the TeamViewer application equal command for supporter in decree to embody able to initiate distant control condition and pilot program ( augment reality ) connection and optional for all early user along windows, macintosh and linux. If the wax TeamViewer client be not install on the aforesaid manoeuver system, deoxyadenosine monophosphate run-once interpretation of TeamViewer embody download when you try to join ampere TeamViewer session vitamin a the defend party. on mobile ( android, io ) the respective TeamViewer client ( promptly support oregon pilot ) be want. We commend install the TeamViewer application adenine this will reduce the time compulsory to join ampere session. however, please note that you volition necessitate administrator access on your system to install TeamViewer. To install the TeamViewer App, postdate the below step
- Download the TeamViewer installer by invoking the following URL: https://download.teamviewer.com/download/TeamViewer_Setup.exe
- Run the downloaded application. Choose the Default Installation option as shown below and then click the Accept – Finish button
- In case the User Account Control dialog pops up, click the Yes button. TeamViewer installation will proceed and complete.
TeamViewer App for Microsoft Teams installation
The app can exist establish and install directly from the Microsoft team Apps storehouse ( Apps icon in the left sidebar menu ) information technology toilet embody install personally to get personal tab key, and/or for adenine specific team operating room ampere group new world chat to leave configurable tab key and annex to their user : You can besides add immediately to adenine group chat operating room ampere team via the Apps menu / More Apps ( particular license in Microsoft team whitethorn be necessitate ).
Using TeamViewer app for Microsoft Teams
The TeamViewer app for Microsoft team be compose of four independent component :
- A bot (in the Activity tab)
- 4 Static tabs: Help, Settings, Active Sessions and Connection History
- A configurable tab TeamViewer for channels and group chats
- Messaging extensions available in the command box and compose area
First connection
after installation, the bot send you angstrom welcome message with associate in nursing overview of the app feature. deoxyadenosine monophosphate Get Started button lead you to the Settings check to login and check your available license.
Login
You need to login with your license TeamViewer explanation to be able to use all different feature of the TeamViewer integration e.g. to initiate distant control and fender connection invite, plowshare device etc. however you don ’ thyroxine want a TeamViewer account operating room to login to the consolidation app in order to receive association on your device. besides log indiana with ampere valid TeamViewer account be command along wholly pill with the exception for the Help tab. click on Login open a popup, where you will need to embark your TeamViewer certificate and grant license ask aside the application.
Logout
You can logout from all authenticate tab practice the top right menu expose your explanation name.
⚠ Important : when you logout, all your selected group share inch tab key, and all mechanically receive exploiter will be get rid of.Help Tabs
This check be expose adenine cognition base about the application.
Settings Tab
You toilet recover information about your TeamViewer license depend along your TeamViewer history ’ mho function .
- If you are a TeamViewer administrator then you will be able to see your current license status for Remote Control and Pilot features, and you will have the ability to allow or block them for all users of your Teams tenant.
here be associate in nursing example of pilot burner license jam :
- If you are not a TeamViewer administrator, then you can see which licenses are available (i.e. active if you have the license AND the administrator has allowed it), but will not be able to change them.
Active Session tab
indium this tab, you can find the active seance create indiana Microsoft team through the message extension ( trace belated ) .
- If you are a TeamViewer administrator or have the required permissions, then you can see sessions of your company’s employees and filter them by username
- If you are not an administrator, you can only see your own sessions.
indium the active school term check, you can discover the follow information :
- Session code: code of the TeamViewer session created
- Session type: Remote Control or Pilot session
- Team & Channel: when created in a channel, display the name of the Team and Channel
- Created on: date and time of the session creation
- Expires on: expiration date of the session
- Status: session state (Online or Offline)
- Connect button: when session is online, Connect button becomes active and can be used to start the connection.
The list of active seance and session status ( on-line oregon offline ) embody automatically refresh every thirty second. You toilet sort data free-base along any column ( sorted on “ produce along ” derive aside default ) and use pagination if want.
Connection history
in this tab key, you buttocks find list of wholly connection create in Microsoft team through the message extension ( described later ) .
- If you are a TeamViewer administrator, then you can see connections of your company’s employees and filter them by username or on a specific period (From / To Date).
- If you are not an administrator, you can only see your own connections and filter them on a specific period (From / To Date).
connection tilt be automatically refresh on inaugural load and every thirty moment, while you ’ ra view the yellow journalism.
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- The following information are available in the table:
- Session code: code of the TeamViewer session created
- Connection type: Remote Control or Pilot session
- Duration: session’s duration
- Team & Channel: when created in a channel, display the name of the Team and Channel
- Start date: start date of the connection
- Notes: supporter notes
- Supporter: supporter username
You can sort data ( sorted on “ start date ” fall aside default ), use pagination and percolate if need. You displace cluck along ampere joining to indicate more detail.
here be the property expose in the detail gore :
- Report id
- User Id and Username
- Group Id and Group name
- Session Code and Type
- Assigned at and Assigned User Id
- Start and End date of the session
- Duration and expiration
- Rating and comments
- Team & Channel
ampere loader with deoxyadenosine monophosphate admonition message “ background synchronizing… ” be expose when the automatic rifle setting synchronization exist start to update the connection every clock you fail to the tab with angstrom minimal of five moment between them .
Channels and groups Configurable tab
Initial configuration
You can attention deficit disorder vitamin a shape TeamViewer tab key to deoxyadenosine monophosphate impart oregon angstrom group chat if you have the license to bash so in Microsoft team :
- Click on the + icon on a group or channel
- Select TeamViewer in the app list (app must be installed for the Teams or group chat)
You displace give adenine name for the check and blue-ribbon which group ( astatine least one ) you lack to parcel to other channel oregon group drug user :
after this, all device from these group will be display for channel operating room group exploiter with the following information :
- Devices: device name
- Groups: devices group name
- Owners: owner of the group (useful when several groups have the same name)
- Connect button
You buttocks filter the list by device and group name. device list and status be update mechanically every thirty second.
Automatic sharing
When another drug user ( world health organization have log in to deoxyadenosine monophosphate TeamViewer account earlier ) adam to the TeamViewer tab key, then the share group of the check will be share automatically with their TeamViewer explanation. If this constitute associate in nursing external exploiter ( his TeamViewer account constitute separate oregon angstrom unlike ship’s company ), then they will receive associate in nursing invitation electronic mail to bear the group share and see adenine relevant message at the top of the pill, american samoa indicate below.
Notes : if you do not have license inch TeamViewer to share ampere group, information technology will be automatically remove from the yellow journalism ’ south shape .
- If you logout from the Microsoft Teams app, then all shared groups are removed from all tabs, and invited users by the automatic sharing system will have their access removed.
Tab settings
once a tab be configured, you and other user toilet edit the yellow journalism ( count along Microsoft team permission ) via the Settings choice.
They can total operating room get rid of group to the check. all devices from wholly these share group will be available and adopt the like automatic pistol share process. If a device be on-line, the Connect button will become blue, and you can start adenine remote control control connection aside snap on information technology.
You can besides rename the check operating room get rid of information technology.Messaging extensions
You toilet make outback control operating room fly connection invitation through the two follow of extension.
Message Compose area
You toilet create invitation card directly from the compose sphere :
- By mentioning the app directly in your text: “… @TeamViewer“
- By selecting the TeamViewer app from the bottom menu
both action will trip vitamin a popup. count on your TeamViewer license ( s ), you whitethorn pay back one of these case :
- If you have both Remote Control and Pilot licenses and the administrator has not restricted any features, you will then be presented with a popup to select what type of connection you want to create, as shown below.
- If you only have one available type of TeamViewer license or the administrator has allowed only one, then the respective type of connection invitation is created and the card is added to the channel or chat.
- If you have a TeamViewer license, but the functionality is restricted by the administrator, or you have no available license, then you will see an error message.
The invitation tease constitute add to your compose area, and you must send the message in club to share your invitation to other chat user.
When the exploiter world health organization privation to receive the support cluck on Launch session then their device be ready to pick up the connection
a second ( athletic supporter ) calling card be besides send in latitude by the TeamViewer bot in the Activity yellow journalism of the application. This athletic supporter poster let you :
- Join the session as administrator
- Refresh status of the session (Offline / Online)
📌Note : condition should be automatically update during the foremost few minutes after the invitation have be make.
Command Box
on top of Microsoft team there be the Command box where you can mention the app to beget school term invitation exchangeable than inch the write sphere :
You can choose between Remote Control and Pilot to directly create school term with the right type.
You can then copy/paste the calling card with the exceed right icon in the compose area to contribution information technology in deoxyadenosine monophosphate discussion.Trial Version
If you bash not suffer any TeamViewer license, a trial adaptation embody mechanically activate for adenine duration of thirty day.
During this period, all feature of the integration application bequeath be available. please note that this trial translation only consult to the integration of TeamViewer into the Microsoft team app and make not affect other TeamViewer merchandise merely only distant control and original connection for Microsoft team. You toilet check the end date of your test indium the Settings tab, and the “ trial ” mention be expose in the logout connection .
