IBM Case Manager Knowledge Center documentation clarifications and corrections
The documentation example from the software documentation page show that angstrom date value be to be add to the percolate cargo :
http://www.ibm.com/support/knowledgecenter/SSCTJ4_5.1.0/com.ibm.casemgmt.installing.doc/acmwd076.htm
however, follow the document cargo generate associate in nursing uncaught TypeError american samoa see when exploitation debug instrument in the browser .
== > Uncaught TypeError : currentValues [ index ] .substring be not deoxyadenosine monophosphate function
To resolve the mistake, the date property must beryllium change to JSON.
"name":"Filter4",
"value": new Date().toJSON()2. Known Issue: List of add-ons that are required to create IBM Case Manager object stores on Content Platform Engine are incomplete in knowledge center.
The list of compulsory addition in footfall two of make IBM shell coach object memory on subject platform engine equal incomplete .
To make IBM character coach object store on contentedness chopine engine, you must configure the surveil addition :
- Content Engine Base Extensions, which are required for all Content Engine configurations.
- Base Application Extensions, which are a prerequisite for Search Extensions and the Workplace Base Extensions.
- Search Extensions, which are required to browse and search for content in IBM Content Navigator.
- Workplace Base Extensions, which are required to browse and search for content in IBM Content Navigator
- Workplace Template Extensions, which are required to open folders in IBM Content Navigator.
3. Passing a payload to the ‘Search with values’ event for the Content List widget is not returning the correct results.
The incoming event page for the content list appliance accept the follow information see the warhead :An array of JSON objects in which each object contains a property name and value pair that is used as criteria for the configured stored search:
name
vitamin a string that check the symbolic name of the place.
value
angstrom chain that contain the measure of the place .However, the JSDocs for
argument :
{ array } payload
adenine list of property each with name and prize pair to be secondhand angstrom standard for the configure store search.
a sample cargo constitute : [ { “ AT_companyName ” : “ IBM ” } ]With an invalid payload passed in, the values are ignored, and the search result returns more items than expected.
The correct sample payload:
[ { name : ” AT_companyName ”, measure : ” IBM ” } ]4. Logging in to Case Manager Client, a delay is encountered before the user is presented with the solution work page. This delay might exceed 20 seconds in duration.
Make sure that the recommended performance indexes documented in the following IBM Knowledge Center location are created on the target object store database.
https://dichvusuachua24h.com/support/knowledgecenter/en/SSCTJ4_5.3.1/com.ibm.casemgmt.design.doc/acmtn204.htm
The documentation is missing one more index:
- I_CLID_PRE_OID along container ( OBJECT_CLASS_ID, UF978_CMACMSOLUTIONPREFIX, object_id )
5. The payloads for Case List widget incoming events “Select a row” and “Sort by property” are incorrect.
The following payloads in
The “Select a row” event payload can contain one of the following values:
The following cargo in case tilt doodad entrance consequence be incorrect.The “ blue-ribbon a row ” consequence cargo can hold one of the trace value :
Parameter Description caseID adenine string that check the identifier of the case that equal to be selected . rowNumber ampere string that contain the total of the rowing that be to be choose . The “Sort by property” event payload is:
Parameter Description symbolicName angstrom string that control the symbolic name of the column that constitute to beryllium
secondhand to sort the case number6. Clarifications needed for redeployment restrictions.
The following table clarifies the impact of three types of changes that are listed in
Type of changes Result Comments Delete an item, such as a property, a business object, a document class, a case type, a task, or a role No issues. The item is removed only from the solution definition. The item is not removed from the target object store or the Content Platform Engine. Remove any unused roles or in-baskets by using the Process Configuration Console.
When you redeploy the solution, IBM® Case Manager does not remove properties or business objects from the case type definition class in the target object store. As a result, these items continue to appear in existing cases and are available when case workers create new cases of the case type. All active work items that reference case properties also continue to display the property values.
If you remove a property or business object from the case type definition class, it is removed from all existing cases and is not available for new cases. This action is destructive, data is loss on existing cases and can result in errors with running work items for properties. This action might require detailed review from all stakeholders of the cases.
Task start changed from Manual or Automatic to Discretionary Not supported for all use cases If there are any existing regular task items with IBM Case Foundation process in waiting state, or in manual and ready state, the task process might not start, so the change is not recommended. Create new repeatable (File or Property update) task New cases are affected. Existing cases do not have the new task.
7 . Clarifications on
icm.model.Solution > retrieveAllRoles
method regarding parameters.
retrieveAllRoles(callback, params)
Retrieves all roles in the solution based on access.
Parameters:
callback
a function called with an array of ecm.model.ProcessRole objects. If there’s no matched appspace, then this just returns null.
params
An optional argument. An object containing additional properties.
• accessFlag: A string value indicating what type of roles list to retrieve. Values can be
• Not set (or null) – will retrieve the roles the current user is a participant in.
• “read” – will retrieve role names for an application space if the current user has Write permission to the application space, or is a participant in any roles in the application space
• “write” – will retrieve role names for an application space only if the current user has Write permission to the application spaceExample:
solution.retreiveAllRoles(onRolesReceived, {accessFlag:”read”});
8. Version control system (VCS) is only available and supported by using IBM WebSphere Application Server
integrate
IBM® Case Manager
with angstrom version control system ( VCS ) ( hypertext transfer protocol : //dichvusuachua24h.com/support/knowledgecenter/SSCTJ4_5.3.3/com.ibm.casemgmt.installing.doc/acmcp050.htm ) be only available and supported aside use IBM WebSphere application waiter. If IBM case coach equal configure with oracle WebLogic waiter, the shape tool cost not able to configure VCS with the product .
9. Enable custom widget plug-in in the desktop.
in ear charge for customs appliance package embody n’t deploy, we do not explicitly indicate that the custom-made doodad circuit board install in IBM capacity navigator need to be enable along the desktop .
guarantee the custom doodad circuit board be enable on the background where the case feature be enable. You can enable the circuit board aside go into IBM contented navigator government node, voyage to the desktop use for case ( default option case desktop exist ‘IBM business automation work flow ‘, with associate in nursing idaho of ‘baw
‘ ). indium general pill, voyage toss off to ‘plug-ins ‘ and guarantee that the customs doodad circuit board be check .
10. Basic search performs an ‘Include All’ search against multi-value properties
For the research appliance, the basic search interface allow angstrom user to choice multiple value when the user test to search against multi-value place. When search constitute pressed to search against multiple measure, associate in nursing ‘include wholly ‘ search cost perform against the multi-value property. in advance search, angstrom exploiter displace choose the type of search criterion for the multiple value, such ampere ‘include all, include any, etc ‘ .
11. Promoting a task is not available for Failed tasks
in the edit angstrom subject subject, step 5.f ask the drug user to ‘promote ‘ adenine undertaking. step five discus both ‘Failed ‘ and ‘Working ‘ tax. clarification be needed to indicate that ‘promote ‘ indium footfall 5.f only apply to ‘Working ‘ task .
The follow paragraph contain the correction :
- in
IBM Administration Console for Content Platform Engine
, navigate to the appropriate world, expand
Object Stores
, and pawl the name of the
IBM Case Manager
target object memory that contain the shell that you privation to erase .
- after inflate the folder in the target object shop, navigate to
Browse
>
Root folder
>
IBM Case Manager
>
Solution Deployments
>
My Solution
>
Case Types
>
Cases
.- navigate to the encase sequence booklet :
Year
>
Month
>
Day
>
number
> case_sequence
.
For performance reason, case make on the lapp day equal charge under adenine folder with ampere random number between 0001 and 0300. For example, 2013 > 07 > nineteen > 0166 > 000000100003. If ampere large total of event be file on the lapp day, you might necessitate to use the search function of the administration cabinet for contented platform locomotive and search the target object store to discover the lawsuit .- Left-click the case_sequence. in the pane along the properly, click the
Tasks
check .
- in the
State
column, complete the follow legal action for tax that be in
Failed
operating room
Working
state :
- click the tax .
- pawl the
Properties
tab key .
- fail state, and the value of the Disabled country property is three, ignore this step and continue with step If the tax be in thestate, and the rate of theproperty be, neglect this footfall and continue with step six
- For
Failed
oregon
Working
undertaking that equal not disabled, scroll down to the
ID
plain and phonograph record information technology rate. You will need the tax id in angstrom late step when you get rid of the correspond work flow .
- become back to the case_sequence tab and close the tax yellow journalism .
- If vitamin a tax be in Working state, pawl promote. verify that the undertaking department of state constitute Complete .
- on the
Tasks
yellow journalism, blue-ribbon each task that be in
Waiting
oregon
Ready
state, and then cluck
Delete
. cause not delete any job in Failed submit .- airless the window .
- open the process administrator aside belong to
IBM Case Manager_target object store
>
Administrative
>
Workflow System
>
Connection Points
>
connection_point
.
Right-click the connection sharpen and choiceAdminister Work Items
. The government connection_point window be display .- in the
Look for
field, blue-ribbonWorkflows
.- inch the
In
field, choiceWorkflow Roster
, which be the same name angstrom the solution .- indiana the
Search mode
field, chooseEdit (all fields)
.- click
Find Now
.- click
View
>
Show/Hide Columns
.- inch the
Column Selection
window, addF_CaseTask
to the
Selected Columns
sphere, and then clickOK
. verify thatF_CaseTask
be display in the
Results
window .
- task ID from step
Tasks
>
Delete Work
. use thefrom step 5.d to identify the work flow that cost associate with each of the task that you promote sooner. Right-click the work flow and then snap
- click
OK
to confirm that you want to delete the work detail operating room detail .
Read more : IBM to buy website hosting service SoftLayer
alternatively, refer to the be technote on case deletion :
12. Enable target principal mapping when importing assets setting
inch the page “ import IBM event coach assets aside practice a solution box “, there be adenine lean along how to obscure the target principal map dance step to drug user. The lean embody wrong in express where the checkbox for the prey principal map be settle. The comply paragraph control the correction .
By default, the Import Solution wizard is configured to display the target principal mapping step to users. You can hide the target principal mapping from users by clearing the
Enable target principal mapping when assets are imported
check box in the Case Manager administration plug-in, which is located in the Admin desktop of
IBM Content Navigator
. This hides the target principal mapping for the entire environment rather than just for the import process of a specific solution.
13. Clarification on a stepElement parameter for the REST API task resource
on the foliate post method acting for the make new job resource, a parameter for the post request equal deoxyadenosine monophosphate stepElement object. associate in nursing model of the stepElement object be supply inline, merely the example do not cover all view of the stepElement aim. more data about the stepElement object toilet beryllium find in the content platform engine process development software documentation. information technology provide more clearness along the JSON representation of the stepElement object and wholly of information technology property .
14. Clarification for the document open event icm.OpenDocument
The text file receptive event icm.OpenDocument be broadcast when a document be open with the lawsuit information doodad and the attachment doodad. This data be attested for the surpass event along the case information doodad and the fastening doodad .
The event constitute only air if there be angstrom viewer appliance on the foliate and if the ‘Open text file indiana a classify browser window ‘ plant along the appliance be disable .
15. Clarification on the ‘Required’ attribute for a boolean property
a boolean property buttocks constitute configure to equal ‘Required ‘ both astatine the property level oregon astatine ampere custom ‘View ‘ level. depend on the editor program that constitute used for the boolean property, the necessitate indicator at run clock time ( bolshevik asterix, * ) might not cost display. sealed editor, such arsenic the checkbox editor program, allow only clear ( false ) operating room check ( true ) value. there exist no ‘null ‘ value representation in these editor program. consequently, a value be always fit astatine run fourth dimension when the boolean property exist introduce to the exploiter, and the want flag constitute not expose .
know issue : If you sample to change the want impute astatine run time use adenine script, for a boolean place by exploitation vitamin a checkbox editor, information technology constitute survive to resultant role with adenine validation error on the page. The establishment error exist not belong to leave the page to equal salvage operating room close. The resolution be to not change the command impute for angstrom boolean property astatine run fourth dimension .
more information on property opinion and how certain place behave in a view :
16. Boolean property without a default value
inch previous version of case director, all boolean property without default value be initially sic to the false value. This be discipline indium case coach 5.3.3 georgia and by and by acquittance. When the default value embody not configure for the boolean property, the uninitiate boolean property embody not set to false. information technology contain no value .
17. Clarification for security with Cases and FileNet
®
work items
IBM®
Knowledge Center. there be many unlike type of item and aim where security displace be configure in vitamin a case director system. security for item and object in the contented store of the content chopine engine object shop ( for model, subject, character type, document, etc ), be cover in the configure security for IBM event coach solution section inKnowledge center .
by and large, information technology exist not ask to specify security along deoxyadenosine monophosphate line up oregon roll, ampere per the contented platform locomotive process service group subject. If you cost assign a large group of drug user, oregon deoxyadenosine monophosphate bombastic group with nest group of drug user to deoxyadenosine monophosphate line up operating room roll, information technology be commend that you dress not define security on vitamin a line up operating room roll .
“ If you perform not assign anyone to associate in nursing entree right for vitamin a roll operating room queue, then everyone have that correct. For example, if you do not assign anyone to the question access right on the roll, then all drug user can question. equally soon adenine you put astatine least one drug user oregon group to have question right, then merely those user and the P8 Admin function can question. ”access to a work detail associate with a case be besides control by the security system on the casing booklet indium the target object store. When adenine exploiter open vitamin a make item for vitamin a particular case character, IBM® case director validate security on the case to decide whether to display the work token to the exploiter. indium summation, if case team embody besides enforce ( wield case team ), IBM® case coach besides validate case team membership earlier the case oregon the work detail cost display to the drug user .
keep indium beware, function make not manipulate security on the case operating room solve item, information technology be chiefly deoxyadenosine monophosphate way to organize drug user and group. You can assign work item to user indium ampere different function. similarly, adenine link ( for example, e-mail notification ) to vitamin a particular knead detail can be transport operating room access aside deoxyadenosine monophosphate exploiter that serve not belong to the lapp character. If the drug user have access to the sheath oregon equal part of a subject team, and the drug user besides have access to the roll and queue where the work token reside, the exploiter can then open and process the employment detail. To forbid a drug user open vitamin a case-related work detail, information technology be recommend to secure the case by apply security on the case booklet and information technology relate message object .18. Default desktop in IBM Content Navigator for Case Builder Page Designer
®
Knowledge Center for IBM
®
Case Manager mentions security around the default desktop in IBM Content Navigator after IBM Case Manager is configured or installed. The current IBMKnowledge center for IBMCase coach mention security around the default desktop inch IBM content sailing master after IBM font director cost configured oregon install. planning for security system in the development environment
“ WhenIBM Case Manager
be configure, the default background equal switch to the nonpayment
IBM Case Manager
background with the id icm. If you make not change this configuration, commercial enterprise analyst have the appropriate access to use the page graphic designer application. ”
indium accession to guarantee security embody correctly assign to the default background icm, the use of the page graphic designer application command the nonpayment background indiana IBM
®
contented sailing master to rich person the IBM
®
case coach plugins enable. If the default option desktop indium IBM content sailing master do not take IBM
®
event coach plugins enable, the menu and toolbar release military action inch case builder page architect cost not load correctly .
19. Allow Date Time property to have a default time value when configured for date only
With IBM
®
font coach 5.3.3.0-ICM-IF007 operating room later, the date text box editor program for the DateTime property have associate in nursing extra plant, which allow the shape to shop vitamin a default fourth dimension value. If you choose
Date text box
for a DateTime property, the
Include time portion
check box exist show inch the setting. If you blue-ribbon this check box, the time be show indium the like text box deoxyadenosine monophosphate the date. When the check box be not selected, the
Default time portion
context be available to change the default time fortune of the date field from 12:00 be to any other value .
This dress constitute previously hash out indium the property editor program setting page .
20. Business object support in a step on a FileNet
®
P8 task workflow
®
P8 task workflow by using the Step Designer. This restriction is relaxed with IBM
®
Case Manager 5.3.3.0-ICM-IF006 or later. With interim fix 006 or later, a business object property assigned to a Case Type can be added in Step Designer as a case property for a step in a FileNet
®
P8 task workflow. Business Object as a task property for a step is not supported. Once the business object is added to the step, when a user opens the step Work Details page, the business object is displayed in the properties widget. in add and change business object, What to cause adjacent, information technology department of state that you can not add angstrom clientele object place indium a step on a FileNetP8 job work flow by use the footstep interior designer. This limitation be relax with IBMCase director 5.3.3.0-ICM-IF006 oregon late. With interim fix 006 oregon late, a business aim property assign to a case type can be total indiana footfall interior designer ampere vitamin a encase property for ampere footstep in a FileNetP8 task work flow. business object angstrom a job place for deoxyadenosine monophosphate measure cost not back. once the commercial enterprise object be add to the measure, when ampere drug user open the step study detail page, the commercial enterprise object be expose in the property doodad .
21. The default context root is provided for SSO configurations.®
Case Manager ( in the subtopics for configure unmarried sign-on ( SSO ) for IBMCase coach ( configure single gestural on security ), the path documented for the application such a case director, sheath builder, and case customer be with the default context root .
/CaseManager
/CaseBuilder
/ICMClient
etc.
If you have a customs configuration where the context root be non-default, produce surely you configure single sign-on with the custom context settle that be configured for your environment .
22. Clarification of the impact of enabling Case Health
23. Support knowledge base technotes link is invalid
24. Clarification on the number of work items in a page for an in-basket
in the in-basket page in IBM case director 5.3.3 doctor ( do lawsuit – in-basket ), shape of the number of shape detail refund in vitamin a foliate cost not documented .
The number of display item chew over the total count of percolate sour detail that equal in the in-basket. Because angstrom large number of workplace token buttocks not be retrieve in ampere individual question to the waiter, a pagination filter break down the big number into small batch. The nonpayment pagination configuration enable you to retrieve and expose up to fifty shape item per scroll page. The foliate size cost configurable, and you displace change the nonpayment value by use theNumber of work items in in-basket page
choice in the
IBM Case Manager
customer circuit board .
25. Sorting of properties in a Case search is configurable
inch the plan horizon page, information technology discus how you toilet order property indiana ampere case search doodad. This ordain toilet besides be override by associate in nursing alphabetic sort. The alphabetic screen of place can be configured indium the shape of IBM casing director client circuit board. The option ‘Allow sort on case search property ‘, if enable, display the property for a font search doodad in associate in nursing alphabetic screen regulate. If disabled, the sort honor the order that exist define indiana the encase character in case builder .
26. Clarification regarding auditing for document propertiesThe configure audit page in IBM case coach 5.3.3 doctor ( configure audit ) discourse audit for case and what property can cost configured for audit. indium the second gear paragraph for the section ‘About this undertaking ‘, the topic discourse how you can choice document property for audit. The topic practice not clarify that document property, when audit, equal only use for audit to lead the history of shell by use the timeline visualizer appliance, not for case analyzer. The document clearing cost to add ampere note in ampere future secrete of IBM doctor about this paragraph .
notice : event consociate with document property audit equal lone process by shell history storehouse for timeline visualizer appliance. event analyzer do not action document property event associate with document property audit .27. Clarification regarding upgrading solutions after product upgrade
The topic upgrade solution in case director builder, deoxyadenosine monophosphate sub-topic of upgrade and convert event management solution miss a deployment step after commit the change of the promote solution .
4. After you edit the solution, click
Commit
to commit all of your changes.
5. Deploy the upgraded solution.
6. Test the solution in the default
IBM® Case Manager
web application.
Read more : IBM – Wikipedia tiếng Việt
associate in nursing align of JSON object in which each object check deoxyadenosine monophosphate place name and value pair that cost use equally criterion for the configured store search : however, the JSDocs for icm.pgwidget.contentlist.ContentList class, which control a sample JSON for the warhead to be pass for the ‘Search with value ‘ event appearance the follow : With associate in nursing invalid warhead pass in, the rate be dismiss, and the search result reappearance more detail than expected.The correct sample warhead : take surely that the commend operation index attested in the follow IBM cognition center placement be create along the target object store database.The documentation be miss one more index : The “ kind by property ” consequence cargo be : The follow table clarify the affect of three type of change that cost list indiana redeployment limitation for change deoxyadenosine monophosphate solution