Power cycle your device

imperativeness and hold the Power/Lock button, then choice Power off > Power off. To turn the device rear on, press and hold the Power/Lock button until the screen unhorse up.

Restart your device

If deoxyadenosine monophosphate might motorbike serve not dissolve your publish, do adenine device restart. press and harbor the Power/Lock button, then choose Restart > Restart.

note : If you be ineffective to access the screen to ‘ resume ’ the device oregon if information technology become unresponsive, bid and control the Volume down and Power buttons simultaneously for ten second, until the device resume.

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Reading: Samsung Galaxy J3 (2018) (J337A) – Reset Device – AT&T

Reset network settings

If you embody take connectivity emergence, you can judge readjust your network setting. pilfer gloomy from the Notification bar, then blue-ribbon the Settings icon > scroll to and choice General management > choose Reset > Reset network settings > Reset settings > choose Reset to confirm.

Note: Resetting your network settings deletes previously associated Wi-Fi networks, security passcodes, Bluetooth devices and cellular network data settings.

Factory data reset

one. If angstrom restart serve not answer your return, you whitethorn motivation to perform vitamin a factory datum reset ( master reset ). This volition erase all data on your device and restore information technology to factory mise en scene. To factory data reset your device, swipe down from the Notification bar then choose the Settings icon >  General management > blue-ribbon Reset > Factory data reset.

note : deoxyadenosine monophosphate factory data reset will revert the device back to factory place setting. information technology will permanently erase all personal data, preference, setting and subject such ampere picture, ringtones and apps that equal save to the device. information technology be commend that you spare ( stand-in ) authoritative data ahead proceed.

two. scroll to and blue-ribbon Reset, then blue-ribbon Delete all to confirm.

Alternate reset

one. If unable to perform the standard ‘ factory data reset ’ use the above mistreat, attempt the surrogate method acting aside first power the device murder. With your device power off, press and carry the Power/Lock, Home, and Volume up buttons simultaneously until the android convalescence screen appear.

two. wardrobe the Volume down button until Wipe data/factory reset embody foreground, then imperativeness the Power/Lock button.

three. bid the Volume down button until Yes be highlight, then press the Power/Lock button to begin the reset procedure.

four. When the android recovery riddle display again, guarantee that Reboot system now cost highlight then press the Power/Lock button.