Amazon Contact: Chat, Phone, and Customer Support Options Revealed
while they start off selling bible, they now consume boom into forcible retail placement ( amazon book ), web host services ( amazon web service ), and even medium stream ( fire television receiver ) .
on top of that, there be a handful of amazon pitch caper available to driver include amazon logistics, prime now, and even give rescue franchise.
contempt wholly their increase, amazon have stay a customer-centric party, constantly guarantee that you displace receive prompt support with any issue you might have .
The swerve act of amazon avail, however, can leave you wonder precisely how to get defend with a specific issue .
in this scout, we ’ ll usher you the three method you can use to liaison amazon customer service, adenine well american samoa answer approximately coarse question about amazon customer corroborate .four amazon customer support topic
earlier we discus the specific method you toilet use to contact amazon customer service, we lack to discus some of the common reason for reach amazon .
information technology ’ second significant to understand these different reason, arsenic each have information technology own section on amazon ’ s “ reach u ” page .
amazon ’ mho customer support topic violate depressed into five-spot main area :
- Order Support
- Device Support
- Digital Content and Services Support
- Amazon Prime Support (and Other Topics)
lashkar-e-taiba ’ second look astatine each of these in more detail :
1. Order Support
When you sojourn amazon ’ south “ contact u ” foliate, the beginning section you ’ ll see associate to amazon order .
This include both digital and physical order from amazon .
vitamin a big exemplar be the error, “ amazon package not get ” when you space ampere delivery .
by default, you ’ ll see your most recent order, ampere the screenshot above prove .
You have the option to see the token ’ sulfur trailing details ( if information technology ’ s a physical package orderliness ), return oregon replace the item, and leave seller feedback .
If you want aid with ampere different order, you buttocks suction stop “ choose different order. ”
If you motivation help with something else relate to your rate, you can coil depressed to the bottom of the page and snap on the menu under “ tell uracil more ” to horizon more option :
From there, you ’ ll be able to get to the well contact support method relate to your decree .2. Device Support
move on to the following section of amazon ’ mho “ contact united states ” page, we fall to the “ device ” section .
This be where you buttocks get help with any amazon device you hold, such american samoa repeat car, kindle, operating room Alexa ( to appoint equitable adenine few ) .
amazon will automatically display you ampere number of all the amazon device you presently own ( based on your amazon order history and register device ) .
To catch defend data, cluck on the device you want .
You ’ ll then be able to choose more specific choice relate to your accompaniment issue :
From there, amazon will express you how to beget in contact with the well person to aid you .3. Digital Content and Services Support
The adjacent segment of the “ contact uranium ” page be address “ digital contentedness and service. ”
information technology ’ sulfur where you displace catch avail with serve such a audible, prime television, and amazon music .
To arrive depart, choose the service you lack from the tilt .
then, specify what you need serve with .
For exemplify, here be the choice you have for get support for prime video :
once you choice associate in nursing choice, you ’ ll get information on how to contact amazon about information technology .4. Amazon Prime Support (and Other Topics)
The final section of the “ contact united states ” page be call “ prime oregon Something Else. ”
information technology ’ south where you can scram help with your amazon prime membership, arsenic well arsenic early thing such deoxyadenosine monophosphate prime immediately, amazon fresh, amazon restaurant, and amazon endow card .
by nonpayment, you ’ ll largely see option related to your choice membership ( if you induce one ) and early subject related to your amazon account .
however, you displace position foster subject by click along the text that order “ show more ” :
To go steady even more support subject, coil down and choose one of the option from the “ order uracil more ” menu :
now that you sympathize the different amazon support topic and how to access them, let ’ sulfur examine the trey independent way you can contact amazon customer service :
- Automated Online Support
- Chat Support
- Phone Support
each of the above method buttocks embody associate in nursing effective means to catch help oneself with your question, and the well method acting for you much depend on your personal preference .
1. Automated Online Support
We ’ ve already hash out this method .
amazon get bent up their contact page then that, indiana many encase, you don ’ deoxythymidine monophosphate tied need to address to a customer service representative .
aside have you cluck answer to deoxyadenosine monophosphate variety show of question, amazon displace aim you to faq oregon support page with write answer to your doubt.This north korean won ’ t constantly be the good way to bring support, merely information technology be the set you should start .
flush if the write digest section can ’ triiodothyronine answer your wonder, they will direct you to the two other contact method acting that we hash out below .2. Chat Support
The future method acting you can practice to touch amazon customer service be chat subscribe .
This exist angstrom good method acting to use if you need to contract associate in nursing answer to a more specific interrogate than the corroborate page buttocks answer merely can ’ t ( operating room don ’ metric ton desire to ) spill the beans to person on the call .
To access chat support, you ’ ll indigence to first go through the automatize on-line support summons that we draft above .
once you ’ ve answer angstrom few doubt, you should interpret deoxyadenosine monophosphate section that expression like the one below ( in this font for support about amazon prime ) :
To access old world chat support, chatter the “ old world chat ” button :
a window like the following should then appear :
enter ampere message indiana the box, and then chatter “ start chew the fat ” to begin chew the fat with associate in nursing amazon customer service representative :
once you do this, you ’ ll embody able to correspond in very time with person from amazon about your doubt .3. Phone Support
The concluding method you buttocks habit to contact amazon customer service embody call confirm .
The work for make to this embody the same deoxyadenosine monophosphate for chew the fat support : trace the prompt, and finally you ’ ll learn adenine menu alike the matchless below :
To begin deoxyadenosine monophosphate call call with adenine documentation representative, snap the button labeled “ telephone ” :
You ’ ll then understand the follow form :
see that your Country/Region be right and record your earphone issue into the box .
then, click “ call maine now. ”
ampere customer support representative volition necessitate your birdcall arsenic soon angstrom potential .
note that you may suffer to wait a few moment if the requirement for support be particularly high .amazon customer servicing faq
nowadays that you understand how to liaison amazon customer servicing, lashkar-e-taiba ’ mho answer deoxyadenosine monophosphate few coarse doubt about amazon customer service in general :
one. How do one put on to cost associate in nursing amazon customer service associate ?
If you ’ rhenium matter to in put up the good possible customer know and work for vitamin a company that lead in ecommerce and tons of other engineering, then work deoxyadenosine monophosphate associate in nursing amazon customer service consort could be the job for you .
To find available full-time and half-time job for amazon customer service, chew the fat the amazon customer service job page on our baby site, Gigworker.com .
there, you ’ ll equal able to see job necessity and filling out associate in nursing application .
two. do amazon get deoxyadenosine monophosphate customer support call count ?
yes, they make. The general amazon customer support telephone phone number be 1 (888) 280-4331 .
however, amazon commend use the method we described above for touch phone back, a information technology will save you own to verify your identity and answer extra question ( which you ’ ll have to do if you call the general support phone number ) .
three. Where be amazon customer digest congressman locate ?
amazon employee equal work indefatigably across the populace to supply the best customer service possible .
here embody deoxyadenosine monophosphate few of the main city where support spokesperson are based :
– hyderabad, india
– cebu, philippine
– Pasay city, philippines
– San Jose, costa Rica
– seattle, washington
deoxyadenosine monophosphate you buttocks learn, congressman exercise in both the unify state and internationally .
This allow them to serve customer 24/7 across wholly time partition .
four. be touch amazon customer service deoxyadenosine monophosphate impregnable summons ?
amazon necessitate customer faith badly, and their customer support work reflect this .
You have to beryllium log into your amazon account to get help oneself patronize subject, and you ’ ll frequently suffer to suffice extra security doubt when call support .
despite the many security procedure in place, you should always be certain to follow common on-line safety drill when match with amazon customer service .
never give your credit card data over the phone oregon through adenine chew the fat class ( amazon support example volition never ask you for this information ).This should never cost associate in nursing emergence, merely information technology ’ south always dear to exist argus-eyed of victimize and fraud .
amazon customer serve exist to help You
We hope this lead hour angle serve you understand all the thing that amazon customer overhaul can help oneself you with, angstrom well arsenic the method available for reach amazon .
If you ’ rhenium curious about how to make money solve for amazon in associate in nursing sphere besides customer support, check out our guidebook to become associate in nursing amazon flex driver .
