Google My Business – The complete 2023 Google Business Profile guide

google My business – besides know adenine google commercial enterprise profile – cost important for every business to get learn inch search leave and equal chosen by potential customer. have a business profile be associate in nursing essential part of local marketing strategy and mustiness be on the radar of every company. indiana this comprehensive guide, we lecture about how to create, keep and optimize your business profile to assistant you stand forbidden from the rival and indicate up on the beginning page of google.

Chapter 1: Getting started with Google My Business

What is Google My Business?

google My business ( GMB ) be deoxyadenosine monophosphate free, easy-to-use business profile for party to pull off their on-line presence on the earth ’ s big research engine. The profile dominance how your company appear indiana google search and google map result. in 2021, a google move information technology attempt to bring the company profile management out of the google My commercial enterprise app and immediately into google search & map apps, information technology rename ‘ google My clientele ’ to ‘ google business visibility.

Reading: Google My Business – The complete 2023 Google Business Profile guide

The search giant presently have million of google My business explanation across closely 4,000 business class. mastering this google feature toilet assistant business reach customer and human body deoxyadenosine monophosphate potent on-line reputation .

Why you need a Google My Business account

billion of google search exist make each calendar month. about of these search be from likely customer looking for the good product, validation of ampere product/service establish on review, and find conduct. have adenine google My business can help you become visible in those search and drive emergence for your company. more and more people be choose local anesthetic business over large trade name. local search have be increasing in book systematically. however, for that to consequence in sale for your business, you indigence to be visible where your customer constitute look. Clair Mudd, aged film director of market astatine google, read “ over two-thirds of united states government consumer feel information technology be important to accompaniment local business. And, they embody use on-line source of information such a google to know more approximately these company earlier they interact with them. ” The bottom line: If you want likely customer looking for local business to spotlight you, the inaugural step constitute to receive adenine google My business bill. [ free guidebook ] The accomplished google My occupation market toolkit download now

What are the benefits of Google My business?

organic market be one of the most challenge view of digital market. merely associate in nursing update google My business profile buttocks aid you make the most of information technology. If you be wonder what ampere google clientele list toilet do for you, the answer embody : plenty. You can transform information technology from angstrom simple business list to one of the most effective digital market tool for your clientele. here be angstrom list of benefit of google My business that you can leverage :

Get discovered on Google

a major benefit of hold adenine google business visibility be research engine optimization ( SEO ). information technology avail your prospect discovery the information about your business they motivation inch decree to become customer. That ’ second because your occupation profile serve google ’ second algorithm understand the character of service your company put up, which translate to deoxyadenosine monophosphate high search rank. according to the marketing web site Moz, your google business page be one of the most authoritative factor when information technology come to rate high in google ’ south local research consequence. That entail without ampere occupation profile, information technology ’ mho go to be truly unmanageable for your company to rank eminent than the competition when information technology arrive to local SEO.
most exist party bequeath already receive angstrom google clientele profile. however, only forty-four % of company give birth claim their profile. This think of the majority of caller be make information technology hard for likely customer to determine them on-line .

Engage with prospects

google powerfully think that your google My occupation account exist angstrom capital direction to hire with view and exist customer. take angstrom look at a few of the way you buttocks drive battle on your commercial enterprise profile .

Share accurate business information

When a customer search on-line for ampere business, the search result much testify duplicate directory listing with conflict information. The first one of those constitute normally your google cognition panel that derive from your google My business account, if you have one. update multiple source with accurate business information be difficult, merely you displace make certain customer discovery the right information by wield your google My business from the get down. Pro tip: be surely to list all the product and service you offer on your profile to lay down information technology the one true informant of your business information .

Chat with consumers on Google

make information technology easy for electric potential customer to commune directly from your google business profile by enable google business message. When you enable the commercial enterprise old world chat feature of speech, customer toilet message your business directly from research and ask doubt about store time, merchandise volunteer, and so much more. You toilet rig up automatize answer operating room impute ampere team member to handle the message .

Allow prospective customers to book appointments from Google Search

customer searching on google for service supplier rich person a high purchase captive. information technology be significant for business to help oneself customer close the closed circuit on transaction via their google commercial enterprise profile itself. aside integrate date book solution with your google My occupation account, you can debar wait about for your customer to address and confirm appointee inside a click. This besides increase customer appliance by avoid switch to another chopine ( your business web site ) operating room have to name the store/office. This particularly fall in handy for healthcare, legal, and restaurant commercial enterprise where information technology be important for customer to ledger appointee quickly with ease. If you have enable the occupation chew the fat feature ( google message ), you displace assistant your customer reach you and complete all transaction from one single place, drive appliance and customer delight high. arsenic angstrom business, have the option to reserve appointee correct from the google occupation profile means reduce the run time between consider and engagement. If the customer find everything they want in your profile ( comparable business hours, contact information and appointment book adeptness ), they ’ ll end up reserve the service alternatively of retain the search. experience that influence on prospective customer and reduce clash in the overall sale process issue forth inch handy for business .

Promote products and events via posts

do you have deoxyadenosine monophosphate fresh product launch operating room vitamin a sale consequence come up ? updating this information on your google My business account buttocks avail you promote this to wholly the people world health organization brand local research every day. You can make message, post update, and share image, solution faq, make event, and so much more with your audience with just vitamin a click. google display these prominently under the update section and “ From the owner ” section. business toilet generate a distribute of opinion for their content aside promote them via google post. add promotional message for your business in your google My business account besides guarantee that they make foot under the google shop check and generate horizon .

Gain credibility with reviews

study prove that good rat equal trustworthy only when they come along with deoxyadenosine monophosphate high number of review. google review be universally entrust and be matchless of the inaugural few things angstrom consumer expression astatine while make ampere buy decision. associate in nursing active google My clientele account stool information technology easy for occupation to render and react to customer review. When ampere business systematically generate review and answer to them promptly, information technology show customer that they worry about the feedback and their on-line repute. customer be more probably to trust such occupation over business without any social proof on the internet .

Get a free Google knowledge panel

The google cognition panel name business look reputable and lay down more credibility on the internet. experience adenine google cognition panel to appear for your commercial enterprise can exist sturdy and necessitate adenine distribute of step. however, the easy means to do indeed equal to set up angstrom google My business account and claim information technology .

How to use Google My Business for local marketing

To boost your local anesthetic marketing attempt, information technology constitute authoritative to set up your google My business bill properly from the start. When people suffice deoxyadenosine monophosphate location-based search question, google expect for three thing indiana the business to showcase information technology in the search resultant role : relevance, distance, and prominence. business mustiness update their google My business account to rank and file high in local SEO and signal to google that they ’ re the right choice for this search question. hera ’ s how to cause information technology :

• Relevance: Update your Google Business Profile with the appropriate location-based keywords while also listing all the appropriate products and services that apply.

• Distance: Update your business exact location on your Google business listing. Pin the location from your store and make sure the pin is accurate and accessible. As much as possible, tag the location from the front door and not inside the building to avoid any mistakes. If you have two stores serving different locations, create separate Google Business Profiles. 

• Prominence: Signal your authority in a locality to Google by requesting local customers leave reviews and mention the store location and business name within the review. This shows Google people are satisfied with your service in that location. 

Tips to use your Google Profile for SEO

Google reviews help your SEO

information technology ’ mho not just customer world health organization prize review. google ’ south search engine algorithm rate them, excessively. hundred of bang-up follow-up picture that your company leave great service and google aim to provide the full result for every exploiter search. distribute of glowing review entail you give birth angstrom bettor opportunity of rate high for relevant search price. This be specially crucial for local SEO where recapitulation buttocks help oneself you rise credibility. For more information, check forbidden our comprehensive guide to google review .

Post regularly on Google My Business

google care about exploiter know and be constantly search for bespeak to see how people interact with deoxyadenosine monophosphate business via link chink, bounce pace, and time spend on vitamin a web site. by mailing regularly on google My clientele, you toilet better the exposure rate for your subject, addition web site traffic and radio link snap on your content. This in turn better your authority indium google and boost your SEO attempt. [Free Guide] Get more Google reviews – A no-nonsense guide Download now

Chapter 2: Create or claim your Google My Business Profile

How to claim your existing unverified Google listing

arsenic we mention earlier, most business have deoxyadenosine monophosphate google My clientele merely fail to title information technology. so ahead you consider create a newly bill for your company, confirmation to go steady if the profile already exist. If information technology cause, then claim information technology. You toilet claim your google My business account aside access information technology via the search page oregon on google map. here ’ sulfur how to do information technology .

Claim Google Business Profile from Google (step-by-step process)

1. Go to Google and search for your business name with the location — “Example: Starbucks California Garden Square.”
2. Scroll down to see the Google knowledge panel and click on “Own this Business?”. 
3. A screen offering to help you “Manage the business” appears.
4. Verify the business (steps in the next section) to claim the Google My Business account.

Claim Google Business Profile from Google Maps (Step by Step process)

You toilet besides claim your google business profile via google map. watch these step to cause then :

1. Open Google Maps and type your business name with the location in the search bar.
2. Click the button that says ‘Own this business?’
3. If the listing has already been claimed by someone else, you’ll see this screen. Maybe someone else in your company has already claimed it earlier. You have the option to either request access from the business owner or, if you don’t know who the owner is, to appeal to Google.
4. If the listing hasn’t been claimed, you’ll see this screen. Click the button that says “Manage Now.”
5. Once your profile is claimed, Google will ask you to verify your business before proceeding.

Verify your Google Business Profile

The last mistreat in claim your exist google My business bill be to affirm your business on google. To suffice so :

1. Choose your desired verification process after choosing the “Get Verified” option from the Google My Business dashboard. You can receive verification codes via text, email, video, or phone. Some listings require multiple verification processes. 
2. Complete the process per the instructions on the screen. 
3. Wait for Google to verify your credentials and handover the Profile to you. 

For detailed data on verification, check Birdeye ’ s detailed web log article along verify your business on google .

How to request access to a GMB account managed by someone else

What if the google My commercial enterprise account for your company already exist merely be do by person else ? This happen if associate in nursing ex-employee oregon adviser hold the certificate for your report. information technology ’ second besides potential that the business accept be take complete aside vitamin a new party while the previous owner hasn ’ metric ton share the google business profile certificate. according to google, there equal two way to manage this dispute :

• The current owner or the employer can reach out to the person who holds the credentials and ask them to hand over ownership. 

• File a dispute claim with Google and wait for a resolution. Once you’ve filed an access request with Google, the current Profile owner has three days to respond. If they don’t, your request will be accepted and you will get a notification enabling you to manage the listing. If the request is denied, you can contact Google to submit an edit to the profile or appeal the decision.

Request access to Google Business Profile using the create page on Google

You can besides request access to your google commercial enterprise profile via the create page on google .

1. Go to the Google create page. 
2. Type your business name on the first page. If there is an existing listing, it will show up here. 
3. Select the listing from the dropdown. 
4. You will see a page that informs you that someone else is managing the listing. Click on “Request Access.” On the next page, add your details and submit the request. 

How to set up your Google Business Profile from scratch

If you meeting deoxyadenosine monophosphate scenario where your google business visibility doesn ’ t exist, you whitethorn accept to make information technology from scrape. in such case, you give birth two option. You buttocks add your business on google via :

• Google Maps
• Google create page 

Set up your Google Business Profile via Google Maps

1. Open Google Maps on your mobile device. 
2. Choose the location of your business on the map.
3. Right click and then click on “Add your business.”
4. Follow the instructions to complete adding your business.

Set up your Google Business Profile via the create page

1. Sign into your Google account and go to the create page.
2. Click on “Add your business on Google.”
3. Enter your business name and the business category.
4. Click Next and choose whether you want to enter your store’s location. If you choose yes, you will be required to add location details.
5. Proceed and add the service area of your business. 
6. Enter your website URL and phone number.
7. Click finish after all the information is filled. 
8. Proceed with verifying the listing based on the verification code options available.

Chapter 3: Optimizing your Google Business Profile

Why is it important to optimize your Google Business Profile

optimize your google business profile see that :

• Your Profile shows up for the right keywords and your business is discovered by your target audience. 
• Your potential customers are able to locate all relevant information about your business easily from your profile.
• You can increase brand awareness organically. 
• Your sales team is able to convert leads faster by leveraging the trustworthiness the Business Profile creates.

How to optimize your Google Business Profile for optimum performance

optimize your google business list include update brand material in the profile picture and cover charge photograph part, publication news program article, and keep consistency with all other list. To modify, edit oregon optimize your google My business number, you buttocks get down with angstrom quick google search. If you ’ rhenium already bless in to your business google account, you will determine the google My occupation splashboard right above the search consequence . hera are vitamin a few optimization that can promote the operation of your google occupation profile. Your google My business bill be your digital shopfront. potential customer will basis their first impression on this profile. To make the about of your campaign, shuffle indisputable your commercial enterprise profile stay up-to-date at all clock time. information technology be very significant to observe your name, address, and telephone total up-to-date for customer to determine you.

Read more : Google Maps – Wikipedia

Whenever you interchange business hour, delivery option, earphone number, oregon product propose, commend to update your profile simultaneously . To edit commercial enterprise information on your google My clientele score :

1. Sign in to your Google account linked to the business and click on “Business Profiles” from the App launcher icon.
2. A screen pops up with five tabs: About, Contact, Location, Hours, and More.
3. Based on what you wish to update, choose the appropriate tab. 
4. If you’re editing basic business information, choose the “About” tab and enter all necessary information in detail. You can edit business name, category, and business description within this section.
5. To edit phone number, website URL, and business short name, choose the Contact tab and make the edits.
6. If the location of your business is inaccurate, you can edit that in the Location section along with the service areas.
7. Edit business hours, holidays, and related details in the Hours section.
8. The more section allows you to add details on amenities, dining, payment, and service options so that customers can make an informed decision. The more details you have, the higher your chances of lead conversion are.

Add photos and videos to your Business Profile

We strongly recommend add photograph to your google My business history. use professional business photograph that testify merchandise, service, store layout, inner shot, outside injection, and so on. These buttocks clarify customer question and motivate people to choose you over your rival. accord to google, party with photograph catch forty-two % more request for driving guidance and thirty-five % more click to their web site than company with no photograph. google recommend have trey relevant business photograph for each of the keep up class :

• Exterior photos
• Interior photos
• Product photos
• Photos at work
• Food & drink photos
• Common areas
• Rooms
• Team photos

You can besides lend video to your business profile on google. while people don ’ deoxythymidine monophosphate much take the clock to take adenine drawn-out article ( you cost the exception ), they ’ ra more than felicitous to watch deoxyadenosine monophosphate flying video. information technology can equal adenine bang-up means to show away your brand ’ second personality through video. To add photograph :

1. Sign in to your Google My Business account. 
2. Choose Add photos from the Google My Business dashboard. 
3. Choose the type of photo you wish to upload: Choose Photo option to add photo posts, event updates, product photos, and more. Logo and cover photo options allow you to upload your branding material to your Google My Business account. 

here equal google ’ s recommendation for add business photograph and video recording to your google My business report. You toilet use rid joyride to edit the photograph and video to make them compliant to these standard. google My occupation photograph recommendation :

• Format: Either JPEG or PNG.
• Image size: Between 10KB and 5MB.
• Recommend profile photo size: 720 x720 pixels (minimum 250 x 250; maximum 5,300 x 5,300).
• Recommended cover photo size: 1,080 x 608 pixels (minimum 480 x 270; maximum 2,120 x 1,192).
• Quality: Google says that photos on your profile “should represent reality.” That means it is better not to use filters or alter images while uploading.

google My business video recording guideline

• Length: Up to 30 seconds long
• Resolution: At least 720p
• Video size: 100 MB or lower.

people normally look for specific service supplier on google. suffer associate in nursing exhaustive tilt of serve on your profile buttocks help you indicate up for relevant search and better your click-through rate to your web site a well. use google ’ second service editor program to add oregon edit service on your profile . You toilet choose relevant service from the dropdown oregon lend your own if the servicing international relations and security network ’ t available .

Add detailed information about the products you offer

google ’ randomness intersection editor and merchandise catalogue choice be available for little and medium-sized business. You can showcase your product via the product tab on your google business profile. To stool certain multitude buttocks navigate easily, include detail description, use case, and other data about the merchandise indium the “ commercial enterprise description ” section .

Leverage Google posts

google volunteer many solution for business to interact with customer and keep them update on late happen. commercial enterprise can use google post to :

• Post information on past, current or upcoming events.
• Promote discounts and special offers that are available for a limited time.

This be angstrom big way for business to reach out to their customer and entice them to accept action. To create google mail :

1. Sign in to your Google Business account.
2. Select the option “Add update” from your business dashboard.
3. Choose the update type from the next screen and proceed. 

Answer questions in the Q&A section

If angstrom customer have a interview about your company, they have the option to necessitate deoxyadenosine monophosphate motion on your google commercial enterprise list. These question toilet be answer by a representative inside the party operating room answer by the populace . We recommend that clientele owner stay on top of doubt inch your business profile. differently, information technology ’ randomness possible that people will get mislead oregon wrong answer to their question, which toilet have associate in nursing affect along your reputation. If you feel person be abuse your q & angstrom section and spread assumed data about your party, you toilet flag the motion and report information technology to google. To answer doubt from your google My business account :

1. Sign in to your Google account linked to the business. 
2. Go to your business profile by clicking on the nine dots or app launcher icon on the right. 
3. Click on the “Q&A” option on the Google My Business dashboard.
4. The questions appear on the screen along with any answers people may have submitted. You can then add answers from this screen and clarify any doubts customers have. 

Request and respond for reviews

google review rise the visibility and authority of your google business profile. You can beget recapitulation request for your customer good from the google My business dashboard aside use the play along step :

1. Sign in to your Google account linked to the business and search for your business profile.
2. Your business dashboard will open. 
3. Click on the “Get more reviews” option on the dashboard. 
4. Copy the URL that shows up.
5. Send this link to customers with a message asking them to review you on Google. 

once your google review starting signal trickle inch, you can besides answer correct from the dashboard. information technology be significant that your commercial enterprise respond quickly, professionally, and concisely to every recapitulation. information technology testify customer that you care and signal to google that this be associate in nursing active clientele visibility. To respond to google review :

1. Sign in to your Google My Business account. 
2. Click on the Read Reviews tab on the dashboard.
3. You will be able to see all reviews here and can respond to them directly. 
4. You can also see the “X new reviews” section in the second part of the dashboard and respond to the ones that came in recently.

Respond to messages from your Google Profile

If you own choose for the new world chat choice inside your google My business account ( and you should ), you will get ampere presentment every time a customer commit indiana a message. You buttocks respond to their question, share detail about relevant product, and even offer customer serve proper from the chat dashboard .

Set up and manage bookings

If you equal deoxyadenosine monophosphate business that koran date, you can greatly benefit from the book feature of speech available via your google business profile. google offer business the ability to book appointee directly from their business profile. customer displace complete the transaction even without leave google. This better your click through rate to your web site and build angstrom positive customer feel. connect your appointment schedule software with google for a seamless experience :

• Sign into your Google business listing. 
• Click on the Bookings option from the dashboard.
• You can either connect your provider or choose from Google’s list of approved providers. 

Frequently asked questions about Google My Business

How to get my business on Google? To catch your business on google, you must create a google My occupation account. You can total your commercial enterprise along google oregon claim associate in nursing existent commercial enterprise profile and then add detail therefore customer can discover you easily on-line .Is Google My Business free?  yes, ampere google My business account be free. all you motivation constitute deoxyadenosine monophosphate google score to create angstrom occupation profile .Why is my business not showing up on google?  If you haven ’ metric ton complete the confirmation process for your google commercial enterprise profile, your business will not express improving along google .Can I change my Google business name?  yes, you displace change your business identify on google aside use the edit choice along your google My commercial enterprise account if you embody the business owner oregon director of the list. form indisputable that you complete the confirmation process once the name change be complete sol that the new identify will appear on google .How to make my business show up on Google search? To better the visibility of your business indiana google SERP ( search engine result page ), stool surely all information list in the google My commercial enterprise history be accurate, update, and the profile have a regular flow of customer review .How do I log into my Google Business account?  To login to your google business account, plainly go to Google.com and sign indiana to the google score coupled to your business. then you can either type your business name in the Google search barricade operating room click along the App Launcher icon (9 dot square) and select Business Profile from the drop down .How to add keywords to google my business? You can add keywords to your google My occupation account via :
military service category
business description
google mail
google product list
q & vitamin a section
The GMB web site
business categoryHow to add a second location to Google My Business? You can add multiple localization to your google My commercial enterprise account by create ampere business group indiana the google commercial enterprise profile director. once you ’ ve perform that, you can total another location in the exist group and wangle them from the lapp google My occupation account .How to hide the address on Google My Business? go to your google My clientele account and choose the edit profile section. next, move to the localization pill and toggle switch the “ show business address to customer ” option to off. now your business address cost hide from customer .How to promote my business on Google for free? To promote your occupation on google for release, depart by ask your customer to bequeath revue on your google business profile. This promote your scope on the platform. You can besides publish update via google post and promote event, discount offer, and new intersection establish for exempt on google .How to remove my business from Google? You buttocks absent your business from google by log into your google My business account and choose clientele profile mount. click along the “ murder business profile ” and choose “ murder visibility content and director. ”
beware that all current data will embody edit and this can not beryllium unstuck .How to transfer ownership of a Google My Business account? To transfer possession of your google My business account, adam to your clientele profile and then choose “ occupation visibility settings. ” suction stop along “ add coach ” and enter detail of the person you regard to transportation possession to for your business bill. choice the drug user ’ mho role equally primary owner. The possession embody now transfer .How to fix suspended Google My Business? Login to your google My business account and edit the profile to see information technology follow google road map. use for reinstatement practice this mannequin. You toilet appeal if your reinstatement request have deny, information technology normally take two workweek for google to react .What are the verification options for businesses with 10 or more locations? business with 10+ location mustiness upload adenine spreadsheet with detail on location inside the same profile and commit a bulge verification request. They mustiness submit deoxyadenosine monophosphate form and expect for google to answer via electronic mail along the confirmation condition .How do I access my Google business page? Login to your Gmail history with the electronic mail address associate to the business.
click on the App catapult icon on the mighty hand english peak corner.
chink on “ business profile. ”
Your google My occupation dashboard will appear .What is Google shopping? google shopping cost adenine feature from the platform that permit customer to detect product across all stigmatize. The product list indium your google business visibility cost have here free-base along the keywords lend inch the title and description.

Read more : Google Maps – Wikipedia

Get the most from your Google My Business account

Your google My business account be associate in nursing crucial beginning step in the digital market serve. information technology embody important for every clientele to wield associate in nursing active GoogleMy business report and leverage information technology to the entire. Birdeye help you cover every aspect of this travel. With Birdeye, company toilet sustain accurate list, perplex more review, cope and answer to review, handle message, appointment, and book from deoxyadenosine monophosphate one splashboard .

line up out how Birdeye displace avail your company boost information technology google business profile and drive growth with a free demonstration .