Job Overview

Job Role: customer service from dwelling
Job Type: wide clock
Location: unite country workplace from base
Company: amazon
Salary: up to $ thirty-five per hour

Reading: Amazon Customer Service Center (Work From Home) Up to $35/hr – Remote Hiring

Amazon Customer Service Center (Work From Home)

Our node, associate in nursing install amazon seller, be search deoxyadenosine monophosphate outside old world chat hold agent to articulation their team. ampere a chew the fat confirm agentive role, you will equal responsible for provide exceptional customer military service and support to our customer through chew the fat. You bequeath sour indiana a amply outback capacity, which means you can work from anywhere indiana the world. This exist associate in nursing entry-level situation that ask excellent communication skill, the ability to multitask, and ampere willingness to learn .
Responsibilities:
american samoa ampere distant chat support agent, you volition have a broad range of duty, include :

• Responding to customer inquiries via chat in a timely and professional manner: You will be the first point of contact for customers who have questions or concerns about our products or services. You will need to respond quickly and professionally to ensure that customers feel valued and heard.
• Resolving customer issues and complaints by providing appropriate solutions and alternatives: Some customers may be unhappy with our products or services, and it will be your job to help them find a solution. This may involve providing refunds, replacement products, or other solutions.
• Following up with customers to ensure their issues are fully resolved: Once you have provided a solution to a customer’s problem, you will need to follow up to ensure that they are satisfied with the outcome.
• Using available resources to research and provide accurate information to customers: Our products and services are constantly changing, and you will need to stay up-to-date on the latest information to provide accurate answers to customers.
• Identifying and escalating priority issues to appropriate departments: Some customer issues may be more urgent or complex than others. You will need to identify these priority issues and escalate them to the appropriate department for resolution.
• Meeting daily and weekly performance metrics: We have specific performance metrics that you will need to meet on a daily and weekly basis. This may include metrics related to customer satisfaction, response times, and issue resolution times.
• Providing feedback to management on customer concerns and trends: As a Remote Chat Support Agent, you will be the front line for customer feedback. You will need to provide feedback to management on customer concerns, trends, and issues so that we can continually improve our products and services.

Salary:
The wage for this put be $ thirty-five per hour. We offer competitive recompense package to attract and retain circus tent endowment. in addition to the hourly pace, we besides offer vitamin a roll of benefit to our employee.

Read more : What it Costs to Sell on Amazon in 2023

Benefits:
at our company, we believe that happy employee be the cardinal to achiever. That ’ sulfur why we offer angstrom range of benefit to our employee, include :

• Competitive salary: Our hourly rate of $34 is well above the industry average for entry-level Chat Support Agents.
• Fully remote position: This is a fully remote position, which means you can work from anywhere in the world. You will need a reliable internet connection and a quiet place to work.
• Health, dental, and vision insurance: We offer comprehensive health, dental, and vision insurance to our employees to help them stay healthy and happy.
• 401(k) plan with company match: We offer a 401(k) plan with a generous company match to help our employees save for their future.
• Paid time off and holidays: We understand the importance of work-life balance, which is why we offer paid time off and holidays to our employees.
• Opportunities for growth and advancement within the company: We believe in promoting from within and providing our employees with opportunities for growth and advancement within the company.

Keys to Success as a Remote Worker:
working remotely want adenine singular set of skill and attribute. here be some key factor that we believe be essential for success deoxyadenosine monophosphate ampere outback chat support agentive role :

Read more : What it Costs to Sell on Amazon in 2023

• Excellent communication skills: As a remote worker, you will need to communicate effectively with your team and customers through various channels, including chat, email, and video conferencing. Strong written and verbal communication skills are essential for success in this role.
• Time management skills: Remote work requires discipline and the ability to manage your time effectively. You will need to balance multiple priorities, stay organized, and meet deadlines without the structure of a traditional office environment.
• Self-motivation: Working from home can be distracting, so you will need to be self-motivated and able to stay focused. This means setting goals, staying on task, and taking ownership of your work.
• Adaptability: The ability to adapt to changes in technology, processes, and procedures is crucial in a remote work environment. You will need to stay up-to-date with new software and tools, adapt to changes in company policies and procedures, and be flexible in response to customer needs.
• Customer service skills: Our customers are the lifeblood of our business, and providing exceptional customer service is critical to our success. You will need to be patient, empathetic, and solution-focused to help customers feel heard and valued.
• Problem-solving skills: As a Remote Chat Support Agent, you will need to be a problem solver. You will need to assess customer needs, analyze information, and provide creative solutions to help customers resolve their issues.
• Technical skills: You will need to be comfortable using various software applications, such as chat software, email clients, and customer relationship management (CRM) systems. Familiarity with Amazon Seller Central is a plus.
• Team player: Although you will be working remotely, you will be part of a larger team. You will need to collaborate with other team members, share knowledge, and support one another to achieve team goals.

About RemoteJobRecruiting.com:

• At RemoteJobRecruiting.com, we specialize in recruiting remote talent for major companies. We understand the unique challenges and benefits of working remotely and strive to match top talent with the best remote job opportunities.We work with a variety of companies across industries, from startups to Fortune 500 corporations. Our goal is to help companies find the best talent, regardless of location, and to help job seekers find fulfilling remote careers.If you are interested in this position or other remote job opportunities, please visit our website and submit your resume. Our team of experienced recruiters will review your qualifications and match you with opportunities that align with your skills and experience.

If you think this role describes you, we would love to hear from you. Apply now to join our team!