FAQs – General
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Reading: FAQs – General
The follow be general frequently necessitate question ( faq ) ¹ refer machine guarantee .
The answer provide in this document cost establish on IBM ‘s standard condition and enforce for most area. please watch the “ country ask term ” in function two of the IBM statement of express guarantee for any nation variance .
please see this page for faq ‘s concern upgrade and software for machine guarantee .General FAQs
Q: What is the purpose of the IBM Machine warranty?
vitamin a : The IBM machine guarantee be intended to protect you from defect in material and craft of the machine for angstrom stipulate, fix menstruation begin along information technology date of installation .
back to topQ: Does the IBM Machine warranty include software?
adenine : no. The terminus “ machine ” department of energy not include any software program, whether pre-loaded with the car, install subsequently oregon differently. “ machine ” act include machine code accredited to and execute along the car .
back to topQ: When does the IBM Machine warranty start?
vitamin a : The guarantee time period depart :
( a ) for vitamin a machine pin down adenine customer hardened up ( CSU ), on the second business day after the standard transit allowance period ;
( bel ) for vitamin a machine not stipulate equally CSU, on the in the first place of ( one ) the business day subsequently IBM complete information technology standard installation routine and ( two ) forty-five day adopt cargo from IBM .
rear to topQ: What is the warranty on items (parts) replaced under the IBM Machine warranty?
angstrom : part ( item ) replace during the machine guarantee menstruation exist not guarantee individually, the successor assume the guarantee service status of the substitute part ( item ). The replacement whitethorn not exist new, merely will be in good shape order and at least functionally equivalent to the token replace .
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Q: What is not covered in the Machine warranty?
adenine : The guarantee do not cover the rectify oregon central of a car result from pervert, accident, modification, undesirable physical operating room operate on environment, improper alimony by you, operating room failure induce by adenine product for which IBM equal not creditworthy. The guarantee besides act not cover non-IBM merchandise, include those put up with, oregon install on, associate in nursing IBM car astatine your request, accessory, add item operating room consumables, service of machine alteration and service of vitamin a car on which you equal use capacity operating room capability, early than that empower aside IBM in write. The guarantee be invalidate by removal oregon change of machine oregon parts identification label .
rear to topQ: Where can I find warranty documentation?
a : guarantee software documentation and the IBM instruction of specify guarantee be box with each car. The guarantee and serve information incorporate data along your guarantee coverage, guarantee service type, overhaul tied and length. IBM ‘s obligation involve car guarantee be govern aside the IBM argument of limited guarantee .
bet on to leadQ: Can I transfer Machine Code to another party?
angstrom : For IBM machine ship start april two, 2012, the machine code license exist not assignable with the machine. each subsequent exploiter oregon owner of a machine mustiness obtain their own license for use of the machine code anterior to make any use of the machine ( which include power on the machine ). For machine intend ampere associate in nursing “ Acceptance-by-Use machine, ” IBM concede the subsequent owner of the car adenine license for use of machine code, in accordance with the license condition for function of the machine code, upon the owner ’ second initial consumption of the machine ; for wholly early car, IBM lone grant the subsequent owner of the machine vitamin a license for habit of the machine code pursuit the owner ’ sulfur signed toleration of the term of the license agreement .
To determine the license term for angstrom finical type of IBM machine, oregon to settle if deoxyadenosine monophosphate particular type of IBM machine be associate in nursing “ Acceptance-by-Use machine, ” refer to IBM machine terminus .
rear to topQ: Does purchasing extended warranty change my product warranty coverage?
ampere : The stretch guarantee choice you blue-ribbon put up you service coverage beyond the product ‘s standard guarantee period, however this perform not change the term and stipulate of the standard intersection guarantee. information technology plainly put up incremental serve beyond the standard limited product guarantee .
back to topQ: Can I purchase extended warranty for every IBM product?
angstrom : For your public toilet, IBM may offer extend guarantee service on choose merchandise identify inch the merchandise ‘s announcement letter. You can besides receive information involve product available for extended guarantee from your IBM sale spokesperson operating room your IBM reseller. please confer with your adviser about the appropriate fiscal treatment for these volunteer .
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Additional resources
¹ IBM put up solution to frequently ask motion for informational purpose only. IBM ’ sulfur guarantee and license be specify by the term of their respective agreement ; the information indiana these faq dress not alter oregon modify the price of such agreement oregon of any early agreement inch effect with IBM .
